Customer Service Sales

Isabel Martin

**** ****** ** # ***

Carlsbad, CA. 92010

Email: *********@*****.***

Cell 949-***-****

*-**** ** ******* **** Americas

Senior Buyer

SUMMARY: Supports commodity research for product development, marketing,

and inventory control while making cost-effective purchases for the company

including CIVCO entities. Negotiates contracts and completes financial

analysis for yearly buys and ongoing projects with minimal supervision;

coordinates globally centralized purchases for core products provides other

departments with monetary analysis for new and revised products;

contributes to all Material's departments by providing essential

information and maintaining the purchasing computer system. Supports the

four corporate primary objectives: safe and responsible diver acquisition

and retention; member acquisition and retention; financial prosperity and

alignment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Coordinate globally centralized purchases for core products including the

following:

. Gathering, understanding and effectively communicating the

specifications required by each office.

. Qualifying suppliers based on equipment, efficiencies, quality and

production times Coordinating quantities, artwork delivery, production

dates, logistics and shipping dates for each office Conducting bid

events to determine winning suppliers. .

. Acting of behalf of all offices as the liaison for issues with

supplier (changes in specifications, quantities, shipping dates)

.

. Monitor income to PADI Americas on centralized purchases and look for

potential variances against the Supply Chain.

Management income budget

. Balance the purchasing of product between overstocking and back

orders.

. Support department budget and maintain cost of goods while

investigating best price.

. Assist other departments with research and development support for new

and revised products including, but not limited to, suppliers

discovery, selection, samples, pricing and contracts.

. Administrate all purchase orders including initiating, reviewing,

expediting maintaining files, and follow up.

. Audit bills for accuracy and provide accounting with assistance to

ensure correct billing.

. Conduct ongoing research for new suppliers, more cost-effective ways

to product products without losing quality.

. Represent Supply Chain Management on project teams

. Use production and commodity expertise to provide input for product

design with regard to standardization and supplier recommendation

. Acts as the backup to the Purchasing Manager for PO meetings and

project meetings

. Conduct regular scheduled purchasing meetings where orders are

discussed and approved.

Isabel Martin

2540 Marron Rd # 205

Carlsbad, CA. 92010

Email: *********@*****.***

Cell 949-***-****

. Maintain pricing continuity of products throughout the year; work

closely with several departments to establish and update targeted cost

of goods for each product.

. Manage purchasing reports for all PADI entities on a weekly basis for

purchasing meetings.

. Manage international sales orders, credits, returns and daily

correspondence.

. Investigate contracts to ensure suppliers are using best-way shipping

methods.

. Maintain purchasing procedures and update manual including disaster

recovery plan.

. Stay abreast of purchasing technology, methods, systems, and overall

techniques.

. Product reports identifying vendor history, customer service,

accuracy, and timeliness.

01-2002 to 04-2004 ATI Industries, Inc.

International Business Coordinator

Direct responsibilities include but not limited to: overseeing the

administrative aspect of the company, commissions, sales reports, customer

service, coordinating the entire shipping process for the domestic and

export/import operation of the company, including export document

preparation. Obtaining freight quotes from freight companies, and

inventory control. Implemented a computerized filing system, recompilation

of sales reports as well as Interact with external customers and internal

organizations to facilitate logistic requirements through EDI,

03-2001 to 12-2001 William Martin Ph D. P C

Bookkeeper

Direct responsibilities include but not limited to the administrative

aspects of three companies. Main responsibilities included but not limited

to: Bookkeeping, payroll, accounts payable, accounts receivable, invoicing

and inventory control. Implemented a computerized filing system,

compilation of sales reports, bank reconciliation, sales tax reports, cash

handling and customer service.

02/99 to 03-2001 Olamendis Restaurant

Bookkeeper

Direct responsibilities involve but not limited to the administrative

section of six restaurants including: Customer service, accounts payable,

accounts receivable, sales reports, preparation of payroll information for

employees. Designed a computerized filling system. Preparation of bank

reconciliations, sales tax, cash handling, deposits and employee profiles.

SKILLS

Thorough knowledge of Quick Books, Macola, Excel, Word, Outlook and Power

Point. Strong leadership skills. Very reliable, high degree of

confidentiality and work well under pressure.

EDUCATION:

01-2003 to 12-2003 Saddleback Community College, Mission Viejo, CA

International Business Certificate

09-1991 to 06-1996 University Mexico City.

B.A. Degree in Economics, June 1996 with Concentration in International

Business. Related Courses: International Economy, International Marketing,

Marketing, Finance, International Finance, Accounting, Computer Science,

and Business Calculus.

09-1988 to 06-1991 Michigan Institute, Mexico City, Mexico

Bilingual Secretary in Spanish/English

REFERENCES UPON REQUEST

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