administrative assistant

Y ANA AMOOZANDEH

* * ***** *** ****, Thornhill, Ontario

( 416) 8 79 - 5957

y *********@*****.**

S UMMARY OF QUALIFICA TIONS

D edicated and qualified Administrative Assistant w ith a b ackground in e ngineering,

m arketing and H R

H ighly focused, detail oriented, abl e to prioritize and multi - task in a fast - paced,

h igh energy environment

E xcellent organizational, time management and interpersonal skills

A s elf - starter and proven team player with the ability to build strateg ic and

p rofitable relationships

H ighly adept a t providing coordination and administrative assistance t o a

n umber of directors and e ffectively manag ing t he day - to - day operation s of an

e xecutive office; responsibilities include s cheduling meetings and appointments,

h andling travel a ccommodations i n a n a ccurate and timely manner a nd retrieving

i nformation for dis semination to staff and clients .

S uperior verbal and w ritten communicational skills .

P roven ability to demonstrate tact and discretion in preparing, disclosing and

h andling information of a confid ential, controversial and sensitive nature

P rofici ent in Microsoft Office Systems including W ord, Excel, PowerPoint and

V isio, W indows and M ac O perating S ystem s, i nternal s oftwares ( Pivotal, PFS),

c reating spreadsheets and r eports and documents .

E DUCATIO N & A W ARDS

G EORGE BROWN – T oronto, Ontario

H ospitality Tourism And Leisure 2 008

P ROFESSIONAL EXPERIE NCE

C IBC BANK - T oronto, Ontario

H ead T eller / Administrative Assistant 2 008 - present

A ssisted customers with various f inancial matters such as opening new

a ccounts, processing monetary transactions, deposits, w ithdraw als, l o a n s,

m ortgage payments, a nd wire transfers

M ain tained and balanced t he c ash drawer ; s creened, referred and responded to

c orrespondence, e - mails and tele phone inquiries

G uided and organized t he other te llers and was r esponsible in case of any

p roblems

T rained new as sociates on the banking system

H andled vault, safe ty - deposit b oxes, ATM b alancing, a nd night - depository

a ctivities

A dministrative duties i ncluded p reparing financial reports, as well as s cheduling,

f iling, and maintaining bank sup plies

A LPHA E NGINEERING & C ONSTRUCTION – T oronto, Ontario

Administrative Assistant 2 006 - 2008

A dministrative Assistant at an E ngineering Consulting Firm that specializes in providing

e ngineering, construct ion, project management and project financing services to a

v ariety of industry sectors

P rovided support to various departments by assisting w ith t he development and

p reparatio n of proposal pac kages, engineering d ocuments, c ontracts,

b rochures, s pecifications, correspondence, a nd final reports

R esponsible for t he r egular c reation and mainte nance of project fact s heets

P repared weekly s tatus reports and monthly updates regarding potential

u pcoming opportunities

A dministrative duties includ ed accounts payable, accounts receivable,

s cheduling and invoicing, filing, maintaining office supplies, coordinating travel

a rrangements, and new employee orientation.

A LL IN MANAGEMENT INC. – M ississauga, Ontario

Administrative Assistant 2 004 - 2006

P rovided s uperior a dministrative s upport to the Marketing Director for the effective

o peration of the executive office

P reformed a variety of administrative and clerical duties necessary to run an

o rg anization efficiently such as p lanning and scheduling meetings, appointments

a nd interviews; maintaining both the business and personal schedule of the

e xecutive manager while addressing conflicting priorities; organizing and

m aintaining paper and electron ic files and coordinating and arranging travel and

g uest accommodations

P rovided training and orientation for new administrative staff, in addition to

a dministrating the operation and troubles hoot of new office technologies

P repared advanced material in a variety of formats, including correspondence,

r eports, presentations, charts etc.

E nsured expense accounts and credit card reconciliations are submi tted in an

a ccurate and timely manner

D rafted and/or prepared correspondence (often confidential in nature, ) w hich

i ncluded p roof readi ng for accuracy and correctness

G UESS ? INC. – T oronto, Ontario

A ssistant Manager 2 003 - 2004

D eveloped, coached and retained a high performance sales team to exceed sales goals

a nd maximize store profitability.

S uccessfully managed and coached a ssociates to effectively execute daily

f unct ions, develop the sales environment, a nd ensure delivery of exceptional

c u stomer service within the store

C ommunicated with District Manager on marketing, promotions, etc. as well as

w orking in partnership with Senior Management and store employees to

m axi mize store sales

E nsured accuracy in all transactions, inventory, and procedures, a nd maintained

a h igh level of p roduct and service knowledge

E SKO INC. – T oronto, Ontario

A ssistant Manager 2 001 - 2003

A ccountable for the day - to - day management and training of associates and responsible

f or cultivating the selling culture at all times within the store.

T rained, developed, motivated and managed employees in addition to

c ontrollin g payroll budget, scheduling staff efficiently and maintaining inventory

c ontrol. Ensured a high level of store maintenance and encouraged a

p rofessional appearance, demeanor and attitude at all times.

* * R EFERENCES AVAILABLE UPON REQUEST

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