Customer Service High School

Natasha Walker **** *th ave apt *

Los Angeles, CA 90018

Mobile: 323-***-****

Email: **************@*****.***

Objective: Seeking a position as the receptionist in your department that rewards loyalty, hard work, dependability and positive results in the team environment.

Summary of Qualifications

Collaborate effectively with co- workers, excellent receptionist skills, assertive, self-motivated, goal-oriented, organized and efficient, Computer Software’s Mac, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Publisher and Microsoft PowerPoint. Ambitious worker who learns new systems quickly and takes initiative. Maintains a clean and orderly work area at all times and work as team member and independently for special assignments.

Work History/Experience:

Gipson Hoffman & Pancione - Los Angeles, CA (2011-2013) Secretary/Customer Service General correspondence, maintaining files, receiving and sending e-mails, updating and reporting of the details job, fixing the appointments, bookings (ticket and hotel),preparing the minutes of the meeting, maintaining files, copying, scanning, E-faxing, faxing, and filing, receptionist, handling incoming and outgoing calls, attending visitors, interaction with vendors and clients, updating and reporting of the details job

Dynamic Nursing- Sherman Oaks, CA (2009- 2010) Certified Nurse Assistant Responsible basic CNA duties severed in Cardiac Intensive Care at this facility, provided nursing and nursing related services to resident, provided routine care to the patients, protected and promoted resident rights and assisted the person to maintain independence, administered injections and given medicine intakes turn/change positions of patients according to their turning schedule obtained specimens, and vital signs of patients, hoyer lift, board transfers, pivot transfers, g-tube feeding, take patient samples: stool, urine, sputum, take temperature, pulse, blood pressure and respiration, note any abnormal changes in the patient’s condition and report to the head nurse admission, discharge procedures and other documentation, cardiopulmonary resuscitation and basic life support and first aid procedures

Caring Connection - Granada Hills, CA (2006 -2009) Nurse Aide Provided medication reminders, provided patient transportation to doctor appointments, assisted residents in bathing, dressing hygiene, and grooming, managed and recorded patient intake/output, transfer patient in/out of bed and wheel chair, ensured the safety and well-being of the residents is maintained, maintained and make sure patients room is cleaned and in order

Fun Tots Daycare (ages 3-7 Education) Los Angeles, CA (2001-2006) Secretary/Receptionist/Office Manager Main contact for all potential customers via phone and in person, responsible for all administrative duties, correspondence, and curriculum for students, served as main source of information for all new and existing parents, scheduled all meetings/travel for owner of company, increased customer base by encouraging the arts to potential parents about our successful organization for kids, and Type 40 words per minute.

Business Courses/Skills

Business computer Info, system, Accounting and Entrepreneurship

Skills:

Ready to face challenges, sincere, dynamic and hard-working, ability to interact with all kinds of people capability to meet deadlines and work under pressure, ability to work with minimal supervision, discretion and understanding the need for confidentiality, excellent command over English, typing skilled and competence with using common office systems and software, typing Speed: 40 word per minute

Education:

West Los Angeles College, Culver City, C.A (Certification in Nursing Assistant 2010) Los Angeles Southwest College, Los Angeles, C.A (A.A. degree Business Administration 2003) Manual Arts High School, Los Angeles, C.A (High School Diploma 2001)

Languages English: Spoken: advanced, Written: advanced, and Read: advanced

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