Monet A. Morgan
**** ****** **** *** ** Brooklyn NY 11208 Tel: 347-***-**** Alt: 718-***-****
Email: ***********@*****.***
HOUSING MANAGER/EXECUTIVE ADMINISTRATOR/COORDINATOR
Delivering Significant Office Support
Dedicated professional offering a unique combination of cross-functional skills including over 8 years of Housing support professional offering versatile office skills and proficiency in housing and interviewing. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Creative and enthusiastic with proven success in building and managing relationships with peers, patrons, and the general public; Committed to personal and professional growth and opportunity. Additional areas of expertise include:
Rented and filled over 2000 Low-Income tax credit apartments/Recertified over 1500 tenants on an annual basis/Trained 15 staff members to become office interviewers/Interviewed over 15,000 potential tenants for apartments.
PROFESSIONAL EXPERIENCE
02/13-Present Tay’s Twinkle Little Star Daycare Queens, NY Childcare Assistant/Volunteer
1. Assist in supervising children during daily recreational activities and field trips.
2. Assist in supervising preschool children with educational and cultural activities.
3. Drop off and pick up children on a daily basis from various locations.
4. Conduct one on one help with homework assignments and school projects.
3/04-12/12 Phipps Houses New York, NY Housing Manager/Coordinator
1. Pre-screen low income applicants for apartments
2. Liaise with relevant Federal, State and City agencies.
3. Utilize Excel on a daily basis to analyze statistical information on applicants.
4. Conduct one on one interviews with applicants to determine program eligibility.
Recertification Clerk
1. Recertified tenants on an annual basis.
2. Generated new leasing agreements based on information retrieved during interviews.
3. Conducted one on one interviews with tenants concerning various rent issues.
4. Input tenant income calculations and family composition into HUDWARE System.
Section 8/Tax Credit Specialist
1. Assisted tenants with Section 8 and Tax Credit applications.
2. Organized inflow of tenant information and disbursed into specific tenant files.
3. Conducted interviews with tenants to determine program eligibility.
4. Communicated program criteria and qualifications to inquiring applicants.
09/98-12/00 Bank of New York New York, NY
Data Entry Clerk/Corporate Lock Box
1. Transferred check information into Image Scan System.
2. Organized customer accounts based on detailed specifications.
3. Input updates to customer profile and accounts.
4. Provided phone assistance to all inquiring callers.
EDUCATION: Manhattan Institute, New York NY
Medical Billing Certificate, Awarded: 2004
Nazareth Regional High School, Brooklyn NY
Academic Diploma, Graduation: 1998