Customer Service Accounts Payable

Tamara Robinson-Mapp

** ******* ****** ***#** Staten Island, NY 10306

É Cell 347-***-****

**********@*****.***

CORE COMPETENCIES

1. 2. Time management

3. Detail oriented

4. Team player

5. Excellent customer service

6. Strong multi-tasking skills

7. Written and oral communications

8. Independent worker

9. Quick comprehension of new tasks

10. Decision making

11. Organizational skills

WORK HISTORY

STRUCTURAL GROUP, Baltimore, MD (Contract)

Payroll Specialist: Payroll Department September 2012 – December2012

1. Prepare, delivers quality and high volume customer service.

2. Direct contact with the Auditor to review payroll procedures

1. Assisting with streamline payroll system and personnel benefit system

1. Prepare and process weekly payroll using Coins applications; prepare all related payroll reports including tax deposits, garnishments, 941 quarterly filings, and W-2's/1099 and other year-end reports.

2. Process and Assist Clients with all aspects of complete Payroll processing.

3. In charge of multi-state payroll new hire, rehire, terminations, 401k and all other deduction setups.

The Metropolitan Opera, New York, NY

Lead Payroll Coordinatorr: Payroll Department August 2006 – April 2011

1. Prepare and oversee the preparation of a variety of payroll related documents (e.g. worker’s compensation checks, retirement plan transfers, payroll register, stop payments, etc.) for the purpose of documenting activities and issues.

2. Researches discrepancies of payroll information and/or documentation (e.g. time sheets, leave time, etc.) for the purpose of ensuring accuracy and adherence to procedures prior to processing.

3. Receive and review payroll records ensuring compliance with company policies, procedures, and regulations; enter payroll into system; process, calculate, and post a variety of payroll actions including wage garnishments, benefits withholding, payroll liability claims, overtime hours, and worker’s compensation claims; prepare, balance and correct payroll reports.

4. Compiles data from a wide variety of sources (e.g. time sheets/payroll, salary adjustments, tax deposits, etc.) for the purpose of analyzing issues, ensuring compliance with mandated requirements, and/or monitoring program components.

5. Analyze, prepare and input payroll data for all hourly personnel using Lawson & MPS automated systems to produce accurate and timely payroll.

Headway Corporate Resources, New York, NY

Payroll Coordinator: Customer Accounting May 2000 – June 2006

1. Responsible for accounts payable systems and prepaid orders, including receipt of all invoices, sorting, review for approvals and account numbers, requesting checks or processing interdepartmental transfers and invoice cancellation.

2. Responsible for financial operations within one or more large departments, including daily deposits, verifying all orders and invoices, verifying journal entries, and processing chargeback’s.

3. Analyze, prepare and input payroll data for all hourly personnel using RecruitMax and Staff Serve automated systems to produce accurate and timely payroll.

4. Prepare bi-weekly payroll using RecruitMax and Staff Serve applications; prepare all related payroll reports including tax deposits, garnishments, 941 quarterly filings, and W-2's/1099 and other year-end reports.

5. Maintain a variety of files and records related to the various components of the payroll system; enter new employees, retirements, and terminations; make permanent payroll employee changes to benefits, taxes, address, deductions; accruals, and add pays; post to payroll computer system.

Upscalez of SI Inc., Staten Island, NY June 2004 – May 2006

Bookkeeper: Part Time

1. Verifies, allocates, and posts details of business transactions to subsidiary accounts in journals or computer files from documents, such as sales slips, invoices, receipts, check stubs, and computer printouts.

2. Manage accounts payable and receivable; reconciling bank statements; updating the trial balance, profit-and-loss statement and balance sheet

EDUCATION

Thomas Jefferson High School, Brooklyn, NY

NYS Regents Diploma: June 2000

University of Phoenix,

Pursuing Associate of Accounting: September 2013

SPECIAL SKILLS

1. Lawson Payroll 9

2. Coins OA

3. MPS applications

4. MS Office

5. Ad-Hoc Reporting

1. Recruit Max

2. QuickBooks

3. Peachtree

4. PeopleSoft

5. Staff Serve accounting systems

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