Sales Manager

DAVID NORMAN

*** ******* *****, **********, ** **571 • 309-***-**** • *******@**********.***

PERSONAL STATEMENT

A talented, high-energy leader with extensive experience managing employees to their full potential. Ethical and honest; focused on production-based performance and morale. Creative and innovative with an outstanding education coupled with a rich and diverse employment background providing sound, fundamental experience while injecting new ideas.

PROFESSIONAL HIGHLIGHTS

9 years diversified management and operations experience in both consumer and business industries.

15 years upscale/downscale marketing experience in high/low end ticket environments.

Proficient at interviewing, training, coaching, motivating, and evaluating team members.

Systematic and efficient at facilitation, budgeting, implementation, and conflict resolution.

Advanced proficiency and knowledge of software, the Internet, web applications and proprietary systems.

Articulate, effective communicator; able to connect and interface at all levels.

Personable, honest, competent, confident, assertive, and self motivated.

Extensive training in sales and persuasion techniques.

Additional training in TQM, marketing research, motivational methods and time management.

PROFESSIONAL EXPERIENCE

Founder, DealerBOSS and LinkedUpCars.com Web and Marketing Services, Champaign, IL 8/05 to present

Owned and operated small business providing marketing and web services to car dealerships throughout Central Illinois and northern California. Managed websites, inventory, banner advertising and search engine optimization for dealerships.

District Sales Manager, American Marketing & Publishing: HomePages, DeKalb, IL 5/09 to 10/10

Managed sales staff in Central Illinois $1M territory. Responsible for recruiting, hiring, development and leadership of sales representatives and sales support staff. Consistently produced highest sales ranking personally while managing also. Exceeded quotas every month reaching increases of over 30% frequently.

Recruiter/Educational Advisor, DeVry University, Peoria, Illinois 11/01 to 7/04

Responsible for enrolling students at in-home one-call close and for group presentations up to 1000 audience members at 70 high schools reaching over 10,000 students annually. Managed college fairs, transfer days and relationships with community colleges and military bases in my territory. Consistently over quota each quarter ranging from 10 to 30%. Named recruiter of the month a total of 16 months in my tenure. Nominated for Rookie Recruiter of the Year, 2002.

National Sales Manager, University of Dreams, Inc., Menlo Park, California (Silicon Valley) 1/00 to 7/01

Hired, trained, motivated and managed nationally dispersed staff of 40+ recruiting and marketing personnel to over 200% of quota. Developed training manuals, marketing collateral, company protocols, budgets and financials including compensation structure, commissions and bonuses. Responsible for developing start-up technical recruiting firm with unique marketing and promotional activities catered to graduating collegiate talent throughout the US and internationally.

Branch Manager, Ameriquest Mortgage Company, Tampa, Florida, 1/98-11/99

Responsible for all facets of residential mortgage lending. Created and implemented new sales protocols and procedures consistently resulting in the highest corporate sales volume (175% increase over quotas.) Managed all phases of hiring and training of new representatives and associates. Received three promotions during employment. Awarded Highest Team Sales Volume-1Q/99, 2Q/99, 3Q/99, Salesman of the Month-6 of 9 months, Rookie of the Month-2/98.

Regional Sales Manager, World One Recycling Inc., Tampa, Florida, 7/95-1/98

Administered all aspects of consultation, implementation, and evaluation of commercial recycling systems. Managed team of five consultants, and ensured the success of their installation. Established company goals, protocols, and standard operating procedures. Consistently increased corporate quarterly sales by over 200%. Performed all monetary responsibilities and accountable for all transactions and budgets.

Collegiate teaching experience in the business and English departments (part time): Robert Morris College ('03-05), Midstate College ('05-'06) and Illinois Central College ('06-'09).

EDUCATION

University of South Florida, Tampa, Florida

Master of Business Administration: Leadership & International Business, 1999

Bachelor of Science: International Marketing, Economic minor, 1995

Internship and CO-OP work includes 3M/Lanier, Cendant Corporation and Nextel.

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