Customer Service Sales

JAMAINE HOLNESS

*** ******* **., **** ******, NJ 07018

Phone: 973-***-****

***************@*****.***.***

Summary of Skills

1. 2 years Customer Service experience

2. Inside Sales experience

3. Proficient in Microsoft Office(Word, Excel, PowerPoint and Outlook)

4. 35wpm word processing speed

5. Able to prioritize and multi-task

6. Highly organized

7. Detail oriented

8. Dedicated and focused

9. High Learning Curve

Work Experience

08/12-11/12 Bombardier Transportation- Airtrain Maintenance Technician

1. WORKING IN HIGH VOLTAGE AREA WEARING PROPER GEAR.

2. MAINTENANCE AND INSPECTIONS ON AIRTRAIN SYSTEM GUIDEWAYS.

3. REPAIRING AND INSPECTING AUTOMATIC DOORS AT NEWARK AIRPORT TERMINALS.

4. DRIVING COMPANY VEHICLE TO ASSIGNED DESTINATION

11/09-08/12 SEARS – Sales Associate (Retail/Customer Service)

1. 2. Handled large amounts of currency under little supervision

3. Providing quality service to customers while demonstrating full product knowledge

1. Tended to customer cash and credit purchases

2. Answering & Returning costumers phone calls

1. Ensured Consumer satisfaction with follow-ups

2. Passed required background and drug test

10/08-04/09 Essex County College- Recreation Aide

1. 2. Assisted students with directions, inquires, etc.

3. Maintained campus gym grounds

4. Ensured students meet proper dress code

5. Enforced safety guidelines

6. Monitored access into campus building

12/06-06/08 Charms Boutique. – Sales Associate (Retail/Customer Service)

1. Providing quality service to customers while demonstrating full product knowledge

2. Met Store quotas

3. Tended to customer cash and credit purchases

4. Maintained Store upkeep

Education

'04-08 East Orange Campus High School

East Orange, NJ Course: General Education

Diploma

08-Present Essex County College

Newark, NJ

Course: Civil Engineering

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