Customer Service Office Assistant

MarielaVera

[pic]

Pacoima CA, *****

*************@*****.***

818-***-****

Customer Service

OBJECTIVE:

Seeking a Customer Service position where my skills and experience can be

most effectively utilized. Offering excellent skills in telephone, and

filing techniques. Cheerful outlook and positive attitude.

Bilingual- Spanish Microsoft Word and Power Point

Telephone techniques Flexible-willing to take a variety

Excellent organizational skills of tasks

Dependable and honest

Determine to get the job done Strong sense of responsibility

Great communication skills Open-mined and imaginative

EXPERIENCE:

. Interviewed clients to provide customer service and obtain claim related

information.

. Process, prepare, and submit records.

. Organize and volunteered with an office, completing records, including

policies and maintaining files.

. Reviewing and verifying data, such as age, name, address, and telephone

number.

. Modify, update, and process existing applicants.

. Alphabetical and numerical filing.

. Organized events including collecting payments from clients.

. Provide information about agency over the phone and in person.

. Positive outlook being under pressure in many situations.

. Helped in distributing food service and keep count.

. Ability to quickly assist applicant with any enrollment, attendance and

questions.

EMPLOYMENT HISTORY:

02/12-12/12 Front Office Assistant-

Enrollments

Soledad

Enrichment Action /Pacoima, CA

EDUCATION:

Soledad Enrichment Action Charter Pacoima, CA

Diploma

2013

Contact this candidate