Years Experience Sales

**** ******* **. **: 248-***-****

*********@*****.***

Troy, MI 48085

MAHROOKH SULTAN

Experienced Technical Communicator focussed on providing clear and effective communication

that enhances end-user experience in both technical and non-technical media.

Qualification Summary

• 20 years experience in writing, editing and graphic design

• Extensive portfolio of print and digital communication including manuals, presentations, brochures, web sites and newsletters

• Skilled visual thinker with ability to translate complex technical products into user-friendly material

• Concise and crisp language

• Over 10 years writing and developing communication material for IT companies

• Skilled in Adobe and Microsoft products

Professional Experience

Free-lance Writing & Graphic Design 2000 - Present

Integrated Information Services Inc. - Troy, MI

Created and developed complete corporate identity campaign including

corporate profile, services brochures, project proposals and advertising.

Created PowerPoint and Keynote presentations for new software

launches and mobile applications. Designed and authored all web

content and created dynamic web site. Created content for social media.

HandsInfotech - Rochester Hills, MI

Wrote smart phone apps user manuals and training material for IT sales team. Scripted and produced informational videos for company’s IT products.

Quality Behavioral Health - Detroit, MI

Authored and designed corporate communication, advertising, direct mail and web site.

Comfort Dental - Novi, MI

Created the corporate identity and designed marketing material for the

business.

Glendale Academy International - Hyderabad, India

Designed and created the print campaign, composed and edited quarterly newsletters, and created motivational poster campaigns. Wrote the script for promotional film.

Integrated Information Services Inc. - Communications Consultant - Troy, MI 1998-2000

Designed and developed the company’s marketing and press material. Wrote the company’s RFPs (Request for Proposal) for various IT and e-commerce products. Prepared target specific presentations and proposals for the company’s IT Training and software development offerings. Maintained content on company web site.

1994-1997 Saatchi and Saatchi Advertising - Senior Copywriter - Hyderabad, India

Conceptualized advertising campaigns and wrote copy for various consumer products. Wrote scripts for television and radio commercials. Created user manuals for consumer products like refrigerators, toys, and cellular phones. Mentored junior copywriters.

Freelance Journalist

Authored articles for national newspapers and magazines covering business and technology.

London Communications International - Public Relations Executive - Jakarta, Indonesia 1993-1994

Wrote Press Releases for the company’s various clients including Sandoz Pharmaceuticals and Indo Food - Fritolay.

TEchnical ExPErTiSE

MS Office Suite: Word, PowerPoint, Excel, Publisher

AdobeCS: InDesign, Illustrator, Photoshop, Acrobat, Dreamweaver, FrameMaker, Fireworks, Flash

Apple Software: Pages, Keynote, iMovie, Quicktime

EDUcaTiOn

Diploma in Marketing Communications - London Chamber of Commerce and Industry - London School of Public Relations, Indonesia, 1993

Bachelors in Psychology - University of Calcutta, India, 1991

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