Manager Sales
Resume:
**** ******** **** **, *********, MD 21702 ? *********@*******.*** ?
301-***-**** Home 240-***-**** Cell
DIRECTOR OF OPERATIONS/GENERAL MANAGER
** ***** ** *********ve and increasingly responsible operations and
distribution experience, accompanied by extensive experience in new and
start-up operations.
ACCOMPLISHMENTS
> Build strong teams through coaching, positive reinforcement,
recognition, teambuilding and accountability
> Success through focus on continuous improvement
> Implemented engineered standards and a productivity based incentive
programs which improved productivity by 21%
> Reconfigured facilities with conveyor, racking and bulk storage to
maximize efficiencies and storage capacity
> Successfully implemented Voxware voice picking technology which
increased productivity by 21%
> Established a Cross Docking process to improve overall supply chain
productivity and "Speed to Market"
> Developed and implemented customized random audit Quality Control
program for diverse operations
> Maintained inventory accuracy (99.87%) throughout the distribution
center through cycle counts
> Initiated a Vendor Compliance Program which has made an positive
impact on vendor performance
> Successfully converted AS-400 mainframe
> Maintained inventory adjustments at less than .02% to the total on
hand inventory
> Over a four year period of time increased volume by 80% and decreased
the CPU by 36% and total facility LPH increased by 23%
> Implemented a comprehensive safety program that has minimized our time
loss accidents by 50%
> Well versed in sustainability measures
RELEVANT WORK EXPERIENCE
North Gate Vineyard
Operations and Sales Manager
03/2012 - Present
. Responsible for operations and events
Purcellville, VA
. Successful start-up of sales in the state of Maryland
. Performed wine tasting with retailers and the public for growth of
business
. Instrumental in start-up of new tasting room
Director Mid-Atlantic Region
02/2011 - 02/2012
DMSI Staffing
Frederick, Md
. Start-up of new Mid-Atlantic office for staffing and 3PL services
. Negotiating service agreements for contract, contract-to-hire and
permanent placement
. Built strong relationships with customers from senior management to
hiring manager with diverse backgrounds
. Developed strategies for advertising and marketing
. Built client database through cold calling and networking
. Directed financial and budget activities to maximize investments and
increase efficiencies
. Conferring with board members to coordinate activities and resolve
opportunities on/off site
. Developed plans to meet and exceed revenue expectations
Assistant Vice President of Logistics (2010)
03/2010 - 11/2010
West Marine Products
Rock Hill, SC
. Successfully managed 465,000 Square foot facility with 350 associates,
16 Managers and 5 direct reports
. Responsible for creating and exceeding the expectations of a 13
million dollar budget
. Maintained an accuracy variance of .02% on a 54.5 million dollar
inventory
. 29,000 item sku base
. Successfully managed all aspects of fulfilling product to 261+ retail
stores, Direct and Wholesale business
Mark A. Acerenza Page 2 of 2
Director of Operations / General Manager (2003- 12/2008)
04/1995 - 12/2008
West Marine Products Hagerstown, MD
. Efficiently directed operations of a 300,000 Square foot facility with
55 associates and 6 direct reporting managers
. Creation and total responsibility for the achieving and exceeding of a
4 million dollar budget
. Accuracy of 12 million dollars of on hand inventory and 10,000 sku's
. Responsibility of all facility reporting
. Successfully managed all aspects of fulfilling product to 145+ retail
stores, Direct and Wholesale business
. Effectively manage all Human Resources
Operations Manager (1995-2003)
Rock
Hill, SC
West Marine Products
. Successfully managed a 470,000 Sq. ft. facility, 3 shift operation
. Responsibility of 8 direct reports and 250 indirect associates
. 46,000 item sku base
. 10 million dollar budget responsibility
. Direct all aspects of fulfilling product to 230+ retail stores, Direct
and Wholesale sales
Account Manager
1988 - 1995
DMSI (Distribution and Marking Services Incorporated)
Charlotte, NC
. Proficiently managed 9 supervisors and 125 associates
. Responsible for 15 million units of company total revenue
. Increased through-put by 50% implementing best methods productivity
based standards, improved facility layout and communications,
participative associate involvement and associate recognition
. Instrumental in the start-up, growth and operational stability for 5
major retail accounts
ADDITIONAL WORK SKILLS
Entertainer / Production Manager Kings Production Cincinnati, OH
Kings Productions
Charlotte, NC
. Full management responsibility for an international touring company
including budgeting, equipment acquisitions, publicity and public
relations
Quartermaster 2nd class (Assistant Navigator) USS Barb - SSN-596
San Diego, CA
U.S. Navy - Honorable Discharge
. Assisted the Navigator and Captain in successful travel throughout my
navel tenure
. Conducted and scheduled training for naval personnel and shipboard
drills
Participative Community Service
. The Children's Miracle Network
. Big Brothers Big Sisters
CONTINUING EDUCATION
People Management Skills II Central Piedmont Community College
Charlotte, NC
Principles of Management Employers Association Charlotte, NC
Frontline Management West Marine Charlotte, NC
COMPUTER SKILLS: Microsoft office: Excel, Word, Outlook, Access and Power
Point
Mark A. Acerenza
8033 Gambrill Park Rd, Frederick, MD 21702 ? *********@*******.*** ?
301-***-**** Home 240-***-**** Cell
Professional References
Nick Santella
President
DMSI Staffing
2127 Ayrsley Town Blvd. Suite 301
Charlotte, NC 28273
********@****.***
Patrick J. Murphy
Senior Vice President of Logistics
Ulta Salon, Cosmetics and Fragrance
1000 Remington Blvd. Suite 120
Bolingbrook, Illinois 60440
*******@****.***
Pat Foley
Senior Vice President of Logistics
West Marine Products
500 Westridge Dr.
Watsonville, Ca. 95076
******@**********.***
Personal References
Shabri Moore
President
Moore Wealth Incorporated
203-A West Patrick St. Frederick, MD 21701
******@**************.***
Randy Knight
518 Elm St.
Frederick, MD
Ray Matlock
***********@*******.***
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