Customer Service Assistant
Resume:
Stone Mountain, GA *****
***********@*****.***
Shaya White
OBJECTIVE: Strong multi-taker seeks to obtain a position as a Dental Assistant that will allow me to simultaneously
be a team player, enhance my professional skills and advance in the work place.
TECHNICAL SKILLS
* HIPAA Training Certificate * Instrument Sterilization * Anatomical Charting
* Medical Terminology * Instrument Transfer * CPR Certified
* Basic oral anatomy * Infection Control Procedures * Place Retraction Cord
* Radiography Certified * Restorative Procedures * Composite Tray Setup
* Alginate Impressions * Fluoride Treatment * Sealants
* Coronal Polishing
EDUCATION
Everest Institute Norcross, GA February 2010
Dental Assistant - Diploma
Towers High School Decatur, GA May 2000
General Studies - Diploma
SUMMARY QUALIFICATIONS
Detail oriented, pride in quality performance and achievement, ability to work well with all levels of management and
personnel, a team player, reliable and professional.
EXPERIENCE
Advance Auto Parts Chamblee, GA 2007 – Present
Commercial Parts Pro/Retail Parts Pro
Fill customer orders and stage them for delivery as well as deliver parts to commercial customers
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Completes vehicle safety checks per company policy and constantly operates the vehicle within safety guidelines
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Consistently assist customers in a professional, courteous, and prompt manner
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Train new employees on every aspect of the job
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Count inventory and stock the parts
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Work closely with the Commercial Parts Pros on account management, including distribution of invoices, account
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management processing of returns
Responsible for observing and reporting customer information, including buying habits and competitive intrusion
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Metro Dental Tucker, GA February 2010
Dental Assistant Extern
Set up and broke down rooms before and after procedures
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Supplied dentists with the proper instruments and materials needed and suctioned patient’s mouth.
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Prepared patients for any possible treatments and acquired past dental records
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Performed digital X-Rays including pans
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Sterilized and cleaned instruments and apparatus
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Assisted in front office duties, including setting up patient appointments and billing
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Value City Doraville, GA 2006 – 2008
Part Time Customer Service Representative
Greeted and provided quality customer service to all patrons, handling cash drawer and answering phone
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Fernbank Museum Atlanta, GA 2006 - 2007
Ticket/Reservation Agent
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