Customer Service Operator

JACQUELINE MOORE

*** ******** ***** ***. #** Concord, NC 28027

704-***-**** **********.*****@**********.***

OBJECTIVE

To secure a full time position with a stable and profitable organization, where I can be a member of a team

and utilize my ten years experience to the fullest.

SUMMARY OF QUALIFICATIONS

*Ten years manufacturing steel products

*Ability to operate punch press and silk screen

*Ability to spot weld

*Forklift certified

*Backup leadership

*Excellent written and communication skills

*Very ambitious, willing to take on additional responsibility

EMPLOYMENT

12/2008 – 11/2011 Hartley Enterprises, Concord NC

*Environmental Specialist/ Customer Service

I am directly responsible ensuring interstate rest areas are clean and provide customer service to travelers.

My position entails significant amount of detail to meet state regulations for cleanliness, training/ leading

others, and the ability to drive great customer service. Responsible for ensuring all operation aspects of

facility, including inventories, state required tasking logs, and product usage logs. Customer service to

include answering questions, giving directions, and ensuring a welcoming environment.

11/2004 – 08/2008 Metcalf Family, Concord NC

*Private Duty Caregiver

To provide in home care for an elderly husband and wife. I would provide 24on/ 24off care to assist

couple with daily living skills. Personal care duties included: Assisting with hygiene, dressing, and

medication administration. Domestics duties included: Ensuring home is neat and clean, cooking well

balanced meals, and shopping for family. Additional responsibilities: Providing transportation all

community appointments.

07/1994 – 12/2003 Berenfield Containers, Harrisburg NC

*Flanger (Punch Press Operator), *Two Ton Press Operator

*Chime Painter Operator, *Silk Screen Operator, *Cover Press Operator

During my 8.5 years with the company I had several positions with numerous responsibilities. My overall

responsibility was to manufacture and produce 55 gallon steel drums. My skills included the ability to

operate over 80% of all machinery. I was trained to consistently meet and exceed production goals and

quality expectations. I also provided leadership as the “back up lead “, safety committee member, and on

board trainer.

EDUCATION

2012 Rowan Cabarrus Community College

GED

REFERENCES

Available Upon Request!

Contact this candidate