Sales Manager

Roger Miles

410-***-**** • ***********@*****.***

_ SALES / SALES MANAGEMENT _

Over 15 years of sales leadership with a proven ability to

exceed goals and penetrate new markets

Skilled at all levels of the Consultative/Solution Selling process; particularly strong in closing the sale and building rapport with customers.

Noted for using a disciplined approach to sales focused on high-potential markets and accounts supported by sound sales and marketing strategies.

Proven ability to build/grow a territory, penetrate new markets and build market share.

Possess outgoing, professional and pleasant interpersonal skills that quickly earn trust and build loyal relationships.

Excel in training and managing a nationwide sales force. Practiced in goal-setting, coaching and training supported by CRM and forecasting systems.

Well-developed persuasive and communication skills; able to interact with multi-cultural individuals at all levels.

Technically astute, easily learn new product lines, highly technical data and design specifications.

PROFESSIONAL EXPERIENCE

Consultant April 2008 – Present

Bethesda Bungalows, Sanford Capital, LLC. and various other businesses

Custom Home Builder for Bethesda businesses. Worked with homeowners to complete their dream homes from demolition to final punch out. While working with Sanford Capital I grew the portfolio from 178 units to 900 section 8 apartments. Worked in all aspects of the business for lease up to maintenance of the properties.

General / Sales Manager June 1990 – APRIL 2008

Big Fish, Inc. _ Linthicum, MD

Provider of high-end wall décor to furniture stores, hotels and interior designers.

Managed sales and operations for fast-growing company. Provided aggressive, hands-on leadership of sales while also ensuring operational excellence, quality and customer satisfaction.

Notable Accomplishments:

Consistently exceeded sales targets delivering 105% to 125% of yearly goals every year for 15 years.

Noted for driving an average of 15% revenue growth each year.

Challenged to expand sales presence through recruitment, training and retention of independent sales agents. Evaluated and selected over 30 representatives.

Set performance goals, introduced incentives, and conducted product and sales best practices training covering such topics as Prospecting, Qualifying, Getting to Decision Makers, Gaining Competitive Advantage, Handling Objections and Closing Techniques.

Regularly traveled to various regions throughout the U.S. to participate in sales calls.

Recognized for penetrating new markets. Researched high-potential opportunities, networked to decision makers and influencers, and presented market-customized product features and benefits that demonstrated competitive advantage.

Gained entry to hotel markets and produced $1.5M in new annual sales in 12 months.

Closed business with key mass merchant accounts (Bed Bath n Beyond, TJ Maxx) and produced $1.0M in new sales in 18 months.

Led participation of as many as 12 trade shows yearly.

Established ACT! as CRM system to improve follow-through and forecasting accuracy.

Purchased and oversaw build out of 50,000 square foot facility in 2004.

Left after selling equity stake to partner at attractive valuation.

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