Customer Service Sales

Tumau Soonafai

* ***** ******

Wallan, Victoria *756

Mobile: 040*******

Email: ***********.**@*******.***

Personal Details

I consider myself to be highly motivated, honest, hard working and a reliable person. I believe I am a fast learner and enjoy working in a people

orientated environment with a positive attitude. I am motivated and determined in finding work and believe that I would be a great asset to any

team I join. I know that any kind of work will show you that I am committed and dedicated and that I can also contribute my time, energy and

enthusiasm to any team I join.

Education / Qualification

Sir Edmund Hillary, New Zealand, Auckland (February 2002 - May 2007)

Completed year 7 – 12 at Wallan Secondary College,

Melbourne, Victoria

(May 2007 – November 2011)

Completed Certificate II in First Aid (2010 - )

Completed Victoria Certificate of Education (2011 - )

Completed Certificate II in Retail (2011 - )

Completed Certificate III in Retail (2012 - )

Employment History

Sales consultant: Australian Green Credits

November 2012 – 2013

Responsibilities:

• Sales person

• Outbound call center

• Upgrades and switches

• Discounts for electricity and gas

• Computer / Telephone services

Sales consultant: TSA Telco Service Australia

September – October 2012

Responsibilities:

• Sales person

• Outbound

• Telstra network

• Computer and telephone service

• Commission base

Sales consultant: Spectaminds

June - September 2012

Responsibilities:

• Sales person

• Marketing

• Telephone services

•

Team Member: IHH Indigenous Hip Hop

2009

Responsibilities:

• Encouragement

• Teaching dance

• Setting up stage

• Showcase

• Creating events

• Motivation for young teens

•

Worker/Supervisor: Subway

July 2011- June 2012

Responsibilities:

• Customer service

• Cleaning

• Food order

• Cash handling

• Making Subs, Salad bows, smoothies etc

• Packing and putting orders away

Worker: Top Top Bakery

2012

Responsibilities:

• Customer service

• Cash handling

• Making order

• Cleaning

• Putting orders away

•

Skills and Competencies

Time management skills

Friendly and great understanding skills

Team player with excellent communication skills

Problem solving skills

Ability to multi task effectively

Up selling and customer service skills

Personal Interests

Dancing (Hip-hop, Gospel, Krump, Polyswag etc)

Volleyball

Rugby

Soccer

Music

Church

Referees

Laylow: IHH Indigenous Hip Hop Jasmine: Subway

Team Leader Manager

Tel: 043******* Tel: 041*******

Anzac: TSA Telco service Australia

Team Leader

Tel: 042******* Elisa: Top Top Bakery

Team Leader

Tel: 043*******

Contact this candidate