Logistics Manager/Supervisor
Resume:
GINA JAMES
*** ***** *** ***, ********* *E, High Point, North Carolina 27260
***********@*****.***
JOB TITLE
Area of Focus: Logistics Administrative Management
QUALIFICATIONS PROFILE
Multifaceted, top-performing, and extremely tenacious professional with proven track record of success in managing and accomplishing all assigned tasks in an efficient manner.
Fast learner and dependable leader; capable of utilizing collaborative approach in directing and coordinating cross-functional teams. Equipped with several years of broad-based and hands-on experience in logistics, executive and administrative support, and operations management. Known for unparalleled work ethic and strong commitment in achieving and maintaining high level of operations and positive results. Armed with comprehensive multicultural awareness gained by working and living to several locations worldwide. Accustomed to interacting and collaborating with all levels of professionals across the organization.
SELECTED CAREER HIGHLIGHTS
- Obtained excellent rating on Contracting Officer's Technical Representative (COTR) on Performance Evaluation Board (PEB) in April and May 2009 for exceptional customer service and policy adherence.
- Received satisfactory rating on Infrastructure Program Management (IPM) Quality Assurance Quality Control (QAQC) assessment in April 2009 without major discrepancies.
- Earned excellent rating from the Defense Contract Management Agency (DCMA) in May 2009 for leading efforts in benchmarking three programs; consequently positioning as number one outstanding performer.
EDUCATION AND CERTIFICATIONS
Degree in Operations Management, In Progress, Expected Completion Date: Dec 2013
Devry University - Online
Lean Six Sigma–Black Belt, In Progress, Expected Completion Date: May 2013
Villanova University - Online
Lean Six Sigma Certificate
Villanova University - Online
PROFESSIONAL EXPERIENCE
DynCorp International Logistics Civil Augmentation Program (LOGCAP) IV - Afghanistan 2010–Present
MATERIAL CONTROL SUPERVISOR
Logistics Administration:
- Effectively function as logistical point of contact for CLASS I, CLASS IV, SSA, and CIF as well as logistic coordinator and assistant; consequently advancing to project warehouse manager for CLSS.
- Hold full accountability for the requisition and compilation of updated information on Corp Logistics Support Services (CLSS) operations.
- Render hands-on support to Theater Project Warehouse Manager in controlling and reporting all CLSS functions.
- Deal with the preparation and verification of shipped and/or received items.
- Adeptly handle materials for issuance, storage, or shipment through the SARSS Standard Army Management Information Systems (STAMIS) system.
- Take charge of receiving and inventorying materials as well as monitoring and requesting supplies through DynMRO.
- Keenly supervise new orders and backfills in collaboration with the Resource Planning Department.
Operations Management and Supervision:
- Systematically organize the assignment of new and existing employees to their functional area as well as activities that involve customer, other organizations, and company functions.
- Keep track of SSA for potential safety issues and hazards and aid in resolving warehouse issues as necessary.
- Utilize DynInsight in monitoring performances of new and existing employees.
- Conduct assessment on qualifications for potential candidates and develop up-to-date accountability of employees for CLSS functions.
- Preside over the task allocation, coaching, and supervision of subordinates concerning proper work techniques and procedures.
- Guarantee strict conformance with published standard operating procedures (SOPs), army regulations, Department of Army (DA) pamphlets, decentralized procedures (DCP), and various others.
Administrative Services:
- Participate in briefings of newly hired employees to provide formal welcome speech and overview on their assignment.
- Create comprehensive record of Awards Fee Evaluation Board (AFEB) and Performance Evaluation Board (PEB) presentations.
- Ensure compliance with established policies, work standards, and procedural directives by designing and evaluating operational data and reports.
- Manage the documentation of Standard Army Retail Supply System (SARSS) daily performance reports for all Supply Support Activity (SSA) operations.
- Ascertain accuracy in submitting daily supporting reports including situation report (SITREP), accountability, weekly Director of Logistics Report (DOL), and Project Manager (PM) brief.
Affiliate Admin Associates, LLC - Charlotte, NC, USA 2006–Present
CHIEF EXECUTIVE OFFICER OWNER
PROJECT MANAGEMENT ASSISTANT HELP DESK SUPPORT
ADMINISTRATIVE SUPPORT ASSISTANT
Operations Management and Supervision:
- Provide effective solution to first-level inquiries of end-user regarding personnel and operations issues.
- Ascertain company profitability by maintaining all operations within cost percentage guidelines.
- Function as primary point-of-contact for customer service; research and professionally resolve issues.
Administrative Services:
- Effectively serve as Virtual Assistant for small business start-ups, internet marketers, and various others.
- Assume responsibilities for various administrative duties including word processing, data entry, appointment setting, editing, and proofing.
- Leverage organizational skill in dealing with weekly team schedules, confidential administrative support, email management, voicemail management, customer follow-ups, complaints, relocation services, and travel arrangements.
- Utilize advanced technical skills in creating correspondence, reports, and numerical data and specialize in various technical areas including key word research, search engine optimization, website building, social media campaigns, and WordPress.
- Develop a compilation of data from accountability reports of the department for the client as well as records of end user data and remedial problems areas.
Kellogg Brown and Root - Baghdad, Iraq 2008–2010
FACILITIES OPERATIONS SUPERVISOR
Logistics Administration:
- Sustained constant coordination with the logistics operations of mail convoy.
- Directed the preparation and distribution of mail for transportation and gathered information for reports.
- Assumed full responsibility for proper inventory of surplus equipment and assets as well as ordering and ensuring adherence of supplies to standards.
Operations Management and Supervision:
- Keenly supervised 25 postal personnel while effectively leading fast-paced APO.
- Developed plans and organized the control and movement of mail delivery traffic as well as inbound and outbound mail container.
Administrative Services:
- Took charge of updating and adjusting employee time sheets, expense vouchers, and internal requisitions operations.
National Concessions Management - Atlanta, GA, USA 2007–2008
RETAIL BUYER/BOOK KEEPER
Operations Management and Supervision:
- Rendered oversight to the hourly associate team concerning policy implementation and disciplinary actions.
- Provided leadership and motivation to the team to boost sales and ensure efficiency.
Logistics Administration:
- Systematically organized the arrival and buying of merchandise to allow consumers purchase on retail locations.
- Consistently monitored stock levels and formulated key decisions concerning demands of stock control and management.
Administrative Services:
- Dealt with all staffing issues including appraisals, performance evaluations, training, and development to ascertain compliance with quality, customer service, and health and safety standards.
Kohls Warehouse - Atlanta, GA, USA 2006–2007
RECEIVING AND OPERATIONS AREA SUPERVISOR
Administrative Services:
- Presided over the preparation of schedules, interviewing of prospect candidates, as well as facilitation of computer-based learning or hands-on training to associates.
Logistics Administration:
- Adeptly handled the day-to-day logistics and receiving operations.
- Held full accountability in monitoring and ordering supplies and merchandise as well as maintaining cleanliness of the stock rooms.
- Worked collaboratively with distributions centers in scheduling trucks.
- Kept track of incoming trucks on receiving dock and supervised unloading teams.
Wal-Mart - Durham, NC, USA 2001–2005
DEPARTMENT MANAGER
Logistics Administration:
- Monitored all incoming and outgoing items in the warehouse and maintained coordination of inventory tracking system.
Administrative Services:
- Created comprehensive record of inventory levels and dealt with the verification and preparation of deposits.
PROFESSIONAL TRAINING
Microsoft Office Training Management Training
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