Computer-Electronics Technician

Location:

Posted:

March 14, 2013

Brandon Anthony

********@*******.***

PROFILE

Results-driven, self-motivated professional with solid experience supporting multiple users in various environments. Over

five years of extensive computer/electronics experience. Excellent communication skills including written, verbal and

interpersonal. Proven hardware/software analyzation skills.

Expertise in:

• System Upgrades / Conversions • Software Installation • Data Management

• Customer Service • Troubleshooting • Remote User Problem Solving

• Help Desk & Hardware Support • Escalation Resolution • Point-of-Sale Repair

TECHNOLOGY SUMMARY

Operating Systems - Windows XP/Vista/Windows 7/Windows 8

Applications - MS Office (Access, Excel, Outlook, PowerPoint, Word)

Equipment – Allen-Bradley PLC, digital multimeter, inductance analyzer, micrometer, oscilloscope, power supply

EXPERIENCE

Philips Emergency Lighting, Collierville, TN Feb.2010-Oct.2012

Electronics Technician

Responsible for raw material inspections of electronic elements. Aided in the testing, troubleshooting and repair of

manufactured products. Performed stress testing on high end parts to expose inaccuracies and design flaws. Conducted

fault investigations on returned merchandise according to wire diagrams and schematics. Assisted engineers in the

development of prototypes and experimental devices. Participated in team meetings to discuss productivity issues and

improvements.

GoldStrike Casino, Tunica, MS Dec.2008-Jan.2010

Technical Support Representative

Resolved functional difficulties or failures related to electronic gaming systems and POS equipment. Adjusted, calibrated

and modified circuitry in consoles and mechanical assemblies. Installed and configured networks to establish continuity

between local and national facilities. Maintained prompt and complete communication with personnel and customers.

Remained educated in all aspects of system repair to preserve understanding of technologies and new innovations.

CrossCom National, Memphis, TN Nov.2005-Oct.2008

Computer Technician

Provided hardware/software evaluation for desktop and laptop computers. Accurately diagnosed and replaced defective

components such as: CPUs, inverters, LCDS, modems, network cards, video cards, memory modules, power sources, and

systemboards. Recovered data and imaged hard disk drives to restore factory default settings after disaster or upgrade.

Generated technical reports in database to monitor failures and dispositions. Inspected completed systems to assure quality

service.

EDUCATION

ITT Technical Institute, Memphis, TN

Associates of Applied Science

Electronics Engineering