Human Resources Quality Assurance

Human Resources Management

Operations - Team Leadership - Organization Development - Change Management

Dynamic and dependable professional with extensive experience coordinating

and overseeing a broad range of Human Resources functions. Hands-on leader

capable of training and directing top-performing teams, upgrade and enhance

procedures, devise and implement operational plans. Experienced utilizing

Six Sigma practices. Wounded Warrior Tax Incentive eligible. Honorably

Discharged Veteran cleared for sensitive information.

Education

Masters of Business Administration - Operations Management August 2012

GPA 3.95

Colorado Technical University

Bachelors of Science - Human Resources Management

University of Maryland University College

Professional Experience

Logistics Training Team September 2011 - July 2012

S1 "Human Resources" Trainer / Mentor - Afghanistan 3d Commando Battalion -

Camp Simmons, Afghanistan

. Designed and administered program in accordance with doctrine to train

all levels of employees and literacy rates.

. Coordinated class arrangements and conducted daily and weekly training

classes.

. Utilized multiple methods of learning and motivation theory to keep

operational classes engaging, trained over 80 employees in over 60

tasks building on previous classes to teach advanced topics.

. Conducted initial and continual assessments utilizing metrics to

develop training requirements.

. Imparted real world experiences into educational training tools and

techniques vice only theory.

. Taught effective human resource utilization, succession planning and

financial management operations to employees that are equivalent to

5th grade education level.

. Performed first ever personnel inventory identifying and correcting

over 100 errors in accountability.

. Identified absent soldiers on the Afghan pay roster saving over $15k

monthly in erroneous salary.

Fluor and Kellogg brown and root (kbr) May 2009 - March 2011

Operations Specialist II - Forward Operating Base Gardez, Afghanistan

(Fluor)

Operations Specialist - Forward Operating Base Gardez, Afghanistan (KBR)

. Managed 4 direct reporting supervisors & 3 employees and 20 employees

indirectly.

. Completed first ever organization development review - validating

requirements through the utilization of historical and statistical

data that generated a 15 percent increase in the workforce

authorizations.

. Developed priorities of work for more than 70 individuals ensuring

government contractual requirements were exceeded, enabling $10

million in financial bonuses to the company.

. Assisted in the employee transition and onboarding requirements from

KBR to Fluor of over 70 employees without degradation of service to

the customer.

. Resolved global and local HR issues such as pay and advancements for

over 100 Afghan employees.

United States Army December 1988 - March 2009

Assistant Human Resources Manager - Fort Carson, Colorado June 2006 -

March 2009

. Managed 5 global offices with 6 direct report managers and over 50

indirect employees that supported over 3,000 employees dispersed in

seven countries.

. Instituted succession planning and training procedures for all key

positions within the organization.

. Developed and Implemented HR policies covering various subjects

focusing on tracking accuracy.

. Increased processing time from 65% on-time processing rate to 95% for

personnel evaluations.

. Directed postal operations that led to recognition as the Best

Mailroom out of 85 at Camp Taji, Iraq.

. Created flowcharts guiding HR Generalists through all phases of

procedural and policy enforcement.

. Member of the Strategic Planning Staff devising and evaluating courses

of action, creating contingency plans and developing operations orders

to comply with the overall strategic plan.

. Liaised between subordinate and upper level management to technically

interpret HR policies and regulations and implement standard training

procedures in up to seven HR offices.

. Conducted annual review of organizational requirements utilizing

metrics based criteria verifying compliance and areas for improvement.

. Conducted talent acquisition and vacancy fulfillment procedures.

. Oversaw employee relations department that handled over 100 issues

quarterly resolving issues in a timely manner and within regulatory

requirements consistently.

Senior Human Resources Generalist - Hunter Army Airfield, Georgia October

1997 - May 2006

. Led 6 direct report supervisors and 4 employees in addition to over 70

indirectly reporting employees supporting in excess of 3,500

employees.

. Selected as HR Manager over more experienced and senior staff due to

comprehensive operational expertise and ability to take on additional

leadership and decision-making responsibilities.

. Conducted detailed analysis of 300+ combat operations to assess risk

to human capital and the identification of hazards and faults to

tactical plan; results utilized to determine mission feasibility &

adherence to standard procedures.

. Managed more than $6 million worth of equipment without loss by

executing monthly and cyclic inventory counts on a scheduled and

unscheduled basis to ensure subordinates followed procedure.

. Administered a multi-tiered awards program processing over 3,500

individual awards in two months.

. Coordinated Visas and intercontinental flights for over 3,500

personnel ahead of compressed time-line.

. Commended by Internal Revenue Audit for budget management and full

accountability of $100k.

. Consistently attained highest ratings on annual quality assurance

inspections in over 15 separate areas.

. Developed and staffed vacancy fulfillment requirements for over 200

positions annually.

Specialized Training

Six Sigma White Belt Certificate - Aveta Business Solutions 2011

Diploma, Advanced Leadership and Human Resources Training, U.S. Army

2001

Awards & Affiliations

Two Bronze Star Medals, U.S. Army

Eagle Scout, Boy Scouts of America

Adult Leader, Boy Scouts of America

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