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Management Technical Support

Location:
Mumbai, MH, India
Posted:
March 14, 2013

Contact this candidate

Resume:

J. Alvin Johnson

Email id: *.*****.*@*****.*** Mobile No: 91-

865-***-****

Objective:

A Challenging technical & administration position with a progressive

company that will effectively utilize acquired expertise, experience in

helping Technical Thrives. Extensive work in IT related Technical Projects,

System Supports & Administration.

Summary

. 6 Years 9 Month of IT Experience in Hardware and System Administration.

. Expertise in Systems Administration which includes Installing,

Configuring, Managing, Maintaining and Troubleshooting the LINUX

environment Servers.

Areas of Proficiency:

> Linux and Windows Administration.

> Providing Technical support on Red Hat Enterprise Linux Servers.

> Providing Technical support on Windows 2003 and 2000 Servers.

> Installation, Upgradation and Implementation of Servers.

> Hardware (Servers) Troubleshooting.

Job Responsibilities:

> Providing Technical Support and Solutions to the Customer

through On-site Support.

> Installation and configuration of Red Hat Enterprise Linux

servers and Windows Servers at various Customer Sites.

> Troubleshooting the Linux and Windows Server boot issues.

> Troubleshooting the Intel, Xeon based Servers.

Professional Skills on

Red Hat Enterprise Linux:

> Installation and Troubleshooting of Red Hat Enterprise Linux Operating

Systems.

> User and Group Administration: - Users, Groups and Permissions.

> Backup and Restore.

> Installing Yum server.

> Installing and Update the patches using YUM

> NFS configuring and troubleshooting.

> Installing telnet server.

> File system Management:

V File system Creation, File system Labels, Virtual Memory Files

> Disk Management:

V Adding and partitioning a Disk.

V File systems modification and Disk space Management.

V Hardware and Software Raid (mdadm) Configurations Raid 0, Raid 1, Raid

5.

> Logical Volume Management:

Disk management, Software Raid and Creating File system using LVM.

V Extend and reduce partition size using LVM.

V Convert the file system type from ext2 to ext3 and vice versa

V Troubleshooting in LVM, Replacing HDD.

> Networking with TCP/IP, Troubleshooting Network Configuration.

Professional Skills on

Windows:

Client support

> Installing, troubleshooting, configuring and administering of windows

xp, windows vista and windows7.

Server Support

> Installing, troubleshooting, configuring and administering of Windows

2000,2003 Server, Creating users accounts, assigning rights, adding

computers to the domain and quota management in Windows 2003 server.

> Maintaining ADS, DNS, DHCP and other services.

> Managing & monitoring server performance, updating relevant security

patches & service packs.

> Hardware Raid Configuration in Intel, Xeon based servers.

> Software mirroring configuration in Servers.

Professional Experience:

Company : HCL INFOSYSTEMS Ltd

Organization : HCL Infosystems Ltd, Mumbai.

Position : Senior Customer Engineer

Period : 03.01.2006 to till date.

Supported systems hardware's and LINUX/WINDOWS OS to domestic clients

through filed support. Last One & half years supported Windows/Linux

platform OS through remote.

.

Education Qualification:

> Bachelor in computer Science and Engineering (Anna University,

Tamilnadu,)

C.S.I Institute of Technology, Thovalai

Year of Passing 2005

> Diploma in computer Technology (Board of Technical Education,

Tamilnadu,)

Moderator Gnanadasan Polytechnic Nagercoil

Year of Passing 2002

> CBSE (Central Board Secondary Examination) Kendra Vidyalaya

Manmad, Maharastra

Year of Passing 1998

Certificate completed

> ITIL V3 Foundation

Personal Details:

Full Name : J. Alvin Johnson

Date of Birth : 17-09-1982

Age : 29

Sex : Male

Marital Status : Married

Languages Known : English,Tamil,Hindi

Address for Communication : Johnson Nivas, Vaghavilai,

Palliyadi (PO)

Kanyakumari (Dist),Tamil Nadu

Mobile for Communication : 919*********

Email Address : *.*****.*@*****.***

Passport No : F5374365

Declaration:

I hereby declare that the above-mentioned information's are true to

the best of my knowledge and belief.

Yours faithfully,

J. Alvin Johnson

Place: Mumbai

Date:



Contact this candidate