P aul T u r ner
Bellwood, I L, 60104, United States
paultu *******@*****.***
P rofessional Experience
Coin Mach
Wheeling I L
New Business Manager
November 2011 - August 2012
Resolve customer complaints regarding sales and service.
Oversee regional and local sales managers and their staffs.
Determine price schedules and discount rates.
Review operational records and reports to project sales and determine profitability.
Monitor customer preferences to determine focus of sales efforts.
Aon Insurance
Glenview I L
C lient Specialist
May 2008 - October 2009
Confer with customers by telephone or in person to provide information about
p roducts or services, take or enter orders, cancel accounts, or obtain details of
complaints.
Check to ensure that appropriate changes were made to resolve customers'
p roblems.
Refer unresolved customer grievances to designated departments for further
i nvestigation.
Review insurance policy terms to determine whether a particular loss is covered by
i nsurance.
Insurance Compliance
May 2004 - May 2008
Decrease value of policy when r isk is substandard and specify applicable
endorsements or apply rating to ensure safe profitable distribution of r isks, using
reference materials.
Review company records to determine amount of insurance in force on single r isk or
g roup of closely related r isks.
Examine documents to determine degree of r isk from such factors as applicant
f inancial standing and value and condition of property.
Chicago Mu tual Insurance
Chicago I L
Senior Underwri ter
A pril 2002 - October 2003
Write to field representatives, medical personnel, and others to obtain further
i nformation, quote rates, or explain company underwrit ing policies.
Decline excessive r isks.
Review company records to determine amount of insurance in force on single r isk or
g roup of closely related r isks.
Examine documents to determine degree of r isk from such factors as applicant
f inancial standing and value and condition of property.
Allstate
Vernon H i lls I L
Service Partner L iaison
October 2000 - March 2002
Determine customers' financial services needs and prepare proposals to sell services
t hat address these needs.
Contact prospective customers to present information and explain available
services.
Prepare forms or agreements to complete sales.
Make presentations on financial services to groups to attract new clients.
E ducation
St. Joseph H igh School
Westchester
Degree College Prep, May 1986
Lewis University
Romeoville I L
B A, January 1999