Customer Service Medical Assistant

Sarah Medina

**** *. ********** ***

Chicago, IL 60647

Cell: 773-***-****

************@*****.***

Objective: Seeking a position in a fast paced medical environment with opportunities for

advancement where I may be able to use my Medical Assistant knowledge as well as my interpersonal

skills to help care for patients.

Education: Lincoln College of Technology 07/2009 – 03/2010

Medical Assistant Diploma Program

Melrose Park, IL

Kelvyn Park High School 09/2005 – 06/2009

Chicago, IL 60639

Experience: DSW – Designer Shoe Warehouse Skokie, IL 08/2012 – 01/2013

Cashier/Sales Associate

• Handle cash payments

• Open/Close register

• Maintain aisles assigned

• Customer service

• Basic math knowledge

• Answer Multiple telephone lines

• Sell product of the week

• Signed customers for rewards program

National College of Naprapathic Medicine Chicago, IL 09/2009 – 08/2012

Front Desk Receptionist, Assistant Office Manager, Medical Assistant

• Patient Scheduling, Collection of payments and insurance

• ICD-9 Codes, CPT codes

• Opening/ Closing cash drawers

• Filing

• Interacting with students

• Registering students for classes

• Organize classes, registration and rosters

• Assisting Medical Doctor with Medical Assistant duties

• Vitals

• Chart Audits

• Venipunctures

• Customer service

• Administer Medication RX

• Answering multiple phone lines

• Ordering Supplies

St Francis Hospital Evanston, IL 03/2010 – 05/2010

Externship - Medical Assistant

• Vitals

• POC testing

• Filing

• Pregnancy test

• Preauthorization for injections

• Customer service

• ICD 9 Codes

• Billing insurances

• Verifying insurances

• Ultra sounds

• Assisted with “Mini” in Office Procedures (Leeps, Mirena insertion, Pap smears)

• Auto clave

• Inventory (Stock)

• Chart Audits

• Procedure counts for colpo’s

• Sterilization of Instruments

• Fill out lab requisitions for (Group B Strep)

• Cleaned Exam rooms

• Injections (Depo, hCg for infertility treatment)

• Venipunctures

• Glucose testing

• Schedule new patients/ returning patients

• Schedule Pregnant patients for:

12weeks to 28 weeks - monthly

28weeks to 36weeks - fortnightly

36weeks to birth - weekly

Skills: Familiar with EKG, Phlebotomy, Dispense of medication with proper instructions, CPR,

knowledgeable of injections and medications, computer literate, fluent in Spanish. Excellent

communication and interpersonal skills

Certifications: Registered Medical Assistant (AMT) – American Medical Technologist, CPR (current)

ECG Technique, Pharmacology, Phlebotomy, Computers and Medical Terminology

References Available upon request

Contact this candidate