Human Resources Manager

Dear Recruiter:

I am very interested in the HR Manager position advertised. I have over 15 years of full scope HR Management experience in

small, privately held firms dealing with Owners and Executive Management Staff. I have personally implemented corporate

E_Verify which is a paperless I-9 citizenship verification system. I have taken and encouraged others to utilize web based training

(i.e. many HR and Motivational topics, Safety, Forklift Training, etc) to continue position specific training with the goal of achieving

high technical performance for all employees.

By continually increasing my HR Management duties and obtaining my SPHR certification, I developed a high level of trust with

Owners, Managers and all staff. Below is a partial list of my direct responsibilities:

Employee Relations: Encouragement of positive culture with staff including all morale events with the goal of engaging

employees and aligning to corporate goals while having fun and establishing camaraderie; conducted corrective counseling

programs with the goal of correcting behaviors; daily personnel problem and conflict resolution handled objectively to diffuse

complex employment related issues; documented and conducted highly sensitive Internal Investigations, training and tracking

employee and management training, interpreted employment policies and procedures revising handbook as necessary; Coach

employees and management through complex, difficult and emotional issues, etc.

Organizational Effectiveness: Link all HR programs to organizational goals including engaging candidates from Day 1 with

corporate values and behavior; Editor of the corporate newsletter which reinforced corporate goals; created Org chart on Power

Point; Train entire staff annually on Avoiding Harassment and Ethics; Management training on correct interview techniques and

effective Performance Review completion. Track and schedule the employee’s training with the department managers to ensure

people are being developed and performing at a high level to achieve high performance standards, etc.

Policy creation, interpretation and enforcement: create up-to-date employment policies revising handbook as necessary;

Interpret all policies and effectively resolve interpersonal and interdepartmental conflicts, create and deliver probationary plans

following policy and established precedent, etc.

Staffing: create compelling hiring advertising, define interview strategies and conduct proper interviews; train managers on

appropriate interview techniques; recommend hiring and salary ranges with offer letters; conduct all new hire orientation

encouraging employee engagement with company goals and retrieving with all employment and benefit enrollment documentation;

continue monitoring new hire progress with hiring managers for the correct integration of the new employee with alignment to the

company’s mission to assist in employee’s success; coordinate H1-B Visa and PERM (Green Card) processes with Immigration

Attorney; implement EVerify program and all appropriate pre-employment functions, including reference checks, background

checks and drug screening procedures; etc.

Compensation: Created accurate, up-to-date job descriptions; developed salary ranges from reliable purchased software which I

matched internal job definitions to the software for accuracy; Created new annual Performance Evaluation program which created

meaningful dialogue between managers and employees & developed consistency throughout the organization; created schedule

and manager notifications across company alerted managers of upcoming performance reviews to avoid delinquent Performance

Reviews by the managers; etc.

Benefits, 401(k) Administration: Administration of all core welfare insurance benefits and all voluntary insurance (cancer, STD,

LTD, accident, etc.) benefits and collection of all census data; and recommended improvements based on my knowledge of the

current financial position of the organization; conduct employee enrollment meetings and update all enrollment changes to carrier

software and payroll deductions; New Hire Orientation including enrollment to all Welfare Benefits/Voluntary Insurances and

executed changes directly into each carrier software system and corporate payroll system; 401(k) Plan Administration; transferred

payroll bi-weekly funds directly to Transamerica for each participant via ACH with matching funds and annual Profit Sharing

contribution directly to participant accounts via ACH; Administration of Health Savings Accounts for the HDHP including transferring

funds bi-weekly via ACH; Communication and individual assistance to employees with Benefits questions or claims interpretation;

etc.

Payroll and HRIS management: Maintained all payroll records and timesheets; Submission of Bi-weekly payroll; HRIS data to

execute changes directly into payroll software to create and update employee data files of salary, benefits and employee

demographic changes; created frequent budgetary, Executive and Accounting reports using confidential payroll, benefits, and

financial information. created and maintained database for employee Paid Time Off; prepare separate bi-weekly ACH transfers for

401(k) plus Health Savings transfers; prepare garnishment deductions and response to garnishment judgments;

Workers Compensation/Unemployment: Safety Committee member, Investigated accidents, prepared First Report of Injury,

OSHA 300, any accident reports involving equipment that required drug testing, accompanied employee to drug testing facility,

audited claims and protests; attended mediations and provided facts for audits, etc.

Regulatory Compliance: FMLA, Title VII, EEOC + EEO1 reporting, OSHA, ERISA, ADA, COBRA and ARRA, etc.

If you are looking for an HR Manager who will bring immediate value to your organization, please contact me regarding this

exciting opportunity!

Sincerely,

Gayle Santone

813-***-**** home or 813-***-**** cell

abons4@r.postjobfree.com

www.linkedin.com/in/gaylesantone

Gayle Santone

10012 Bentley Way

Tampa, FL 33626

813-***-**** home; 813-***-**** cell

Email: abons4@r.postjobfree.com

www.linkedin.com/in/gaylesantone

Qualifications: over 15 years of hands on Human Resource experience, with extensive

supervisory and financial responsibilities. SPHR certification earned in 2001 preceded by PHR

prior to 2001.

Professional History:

Temporary assignment through Hiregy

Clarity Services, Inc. Clearwater FL 6/18/12 to 9/10/2012

Clarity Services provides sub prime financial data to lenders for appropriate lending decisions.

This rapidly growing company has added a temporary position to perform primarily high volume

recruiting.

• Recruited, interviewed and recommended hire for exempt, non exempt sales and IT

positions

• Conducted reference checks, submitted background checks and arranged all drug testing

for new hires

• Introduced Compensation methodology by developing salary ranges using reliable software

package for critical positions and with the strategy of eventually applying to all positions

• Benefits Administration

• New Hire Orientation collecting all hire documentation and data submission to payroll

• Created Org chart for all divisions using Power Point

• Updated Employee Handbook with up to date revisions

Director Human Resources and Customer Service

Donovan Industries, Accent Creations, ANS Logistics, Inc. 6/5/06 to 6/15/12

Manufacturer and Distributor of disposable medical & personal hygiene products sold to

physicians, hospitals, long term care facilities, physical therapy clinics, etc.

Benefits: Section 125 Welfare Benefits and Health Savings Accounts including annual

•

renewal changes to plan design and cost to corporate and participants, new hire

enrollments directly online to carriers databases, audit and payment of monthly welfare

benefit invoices, submit all payroll deductions and HRIS data; 401(k) Plan Administrator

with a Safe Harbor feature; bi weekly submission to Transamerica of all employee and

employer contributions via ACH and reconciliation bi weekly to payroll contributions;

established Health Savings Accounts and bi weekly ACH transmissions for Health Savings

Accounts for participants; reviewed Investment funds with our plan Investment Advisor

semi annually, filed annual 5500, Profit Sharing distribution to participants via 401(k)

Accounts; etc.

Payroll and HRIS: Submission of all employee demographic information to HRIS and

•

preparation of bi weekly payroll with timesheet maintenance and PTO recording, all benefit

deductions and updates, produced separate ACH transmissions for Health Savings

Accounts and 401(k) deductions reconciling deductions bi weekly to payroll records

Talent Assessment: Prepare interview strategy and customized meaningful interview

•

questioning for all professional, managerial, technical, administrative non exempt positions;

create advertising within compliance of EEOC; engage candidates during interview & align

candidate with corporate values from day 1; recommend hiring decisions; Recommend

salary range to hire; Prepare offer letters with salary and employee benefit eligibility,

Conduct employee orientation with proper employment forms, handbook review, benefit

enrollment forms etc. ; Coordination of H1 B and PERM Immigration Sponsorships;

personnel file creation and secure maintenance of data; conduct E Verify, background and

reference checks; Recommend training for departments as a whole and specific employees

to ensure people are developed to achieve high standards and to keep up with cutting edge

position skills which will continue to keep the company in the forefront of the industry;

Conduct termination meetings, termination documentation, and COBRA functions; etc

New hire Orientation: Immediately align values of new employees to the organization by

•

encouraging personnel initiative and continuing communication of organizational values

and behavior expectations; Creation of Employee Handbook and necessary updates to

policies including a new Social Media Policy, etc

Hold people accountable: deal with daily personnel problems and conflict resolutions

•

including creation of employee performance improvement plans, employee disciplinary

action documentation and disciplinary action meetings; internal investigations and resulting

employment actions necessary; developed Performance Improvement Plan practice; etc

• Culture Development: Demonstrate ethical behavior; Encourage creative thinking of every

employee to raise improvement ideas to create employee ownership of those ideas

ensuring acceptance and implementation; Design strategy, events and communication

tools that link employee attitudes and behaviors to corporate values and integrity. Create

morale improvement events that engage employees while providing camaraderie, humor,

team spirit and fun in the workplace.

Compensation: Redesigned Performance Review system including defining expectations

•

and rating system. Developed salary ranges for each unique position to the local and

regional markets using reliable software and defended significant position market

adjustments changes to Executives; initiated monthly reminders of future performance

review schedule to assist managers; Redesigned meaningful job descriptions and verifiable

salary ranges using reliable software package, customized for uniqueness of each position

and value to the organization.

Human Resource Generalist

Raytheon Aircraft Services, Inc. Tampa March 2004 to November 2005

FBO (Fixed Based Operations) & Maintenance facility at Tampa International Airport which

provides repair, maintenance, and warranty service to owners of corporate aircraft built by

Raytheon Aircraft Company, subsidiary of Raytheon Company.

Developed a partnership with a local technical academy to present quarterly in person

•

Career guidance to graduating students. I represented Raytheon to develop after

graduation business skills: resume creation, interviewing and professional behavior at work.

Staffing including advertising, screening candidates, developing substantive interview

•

questions, employment recommendations, pre employment and random drug testing and

chain of custody documentation, background testing, relocation payments, etc.

Created new employee training facility with workstations for web based training

•

Random drug testing; Administered disciplinary action if failed drug test occurred.

•

New Employee Orientation, preparing all required enrollments and HRIS administration;

•

etc.

Completed EEO 1 report for Tampa facility and submitted to corporate

•

Conducted several Internal Investigations of high significance

•

Safety Committee; FMLA, First Report of Injuries for Workers Comp, maintained OSHA

•

logs, accompanied employees to urgent care facilities if injury occurred on job site.

PeopleSoft HRIS and Payroll for exempt, non exempt and hourly employees, PTO, Benefits

•

enrollment and maintenance; timecard maintenance etc.

Director Human Resources

1998 to 2002

Wyncom, Inc. Lexington, KY

Training company providing motivational speakers directly to in person audience. We featured

distinguished authors such as Steven Covey, Tom Peters, Ken Blanchard and Spencer Johnson.

The company produced over 150 annual live events, several large teleconferences, operated a

revenue producing call center, a full service print shop, warehouse and distribution facility, travel

agency, and a video production company.

• Supervised 3 HR staff, created 1 year, 5 year HR budget

• Developed and launched an efficient Compensation Plan based on competitive, external

market compensation ranges; designed employee performance review program, including

detailed performance management logic to managers for appropriate employee ratings,

trained managers to effectively apply new performance reviews, etc.

• Daily personnel problem and conflict resolution

• Staffing and recruiting of professional, technical, sales, non exempt and seasonal hourly

candidates including new hire orientation and new hire file creation, etc.

• ADP Payroll and HRIS

• All Welfare Benefits including renewal proposed offerings, enrollment, carrier enrollment,

payroll changes, member of carrier Health Benefit Coalition; COBRA administration,

Flexible Spending Administration, etc.

• 401(k) Plan Administrator and Investment Committee Chair

Corporate HR Manager January 1997 – January 1998

Mason & Hanger, Inc. Lexington, KY

Manufacturer of weapons and ammunitions to supply US Government military. Also protects and

disarms outdated nuclear weapons and facilities.

• Staffing responsibilities including recruiting, advertising and interviewing for professional,

non exempt and hourly positions for locations throughout the US

• Completed annual EEO 1 report

• Established Unified hiring and employee orientation processes, coordinated employee

handbooks, job definitions, and job descriptions for all offices

• Performed extensive analysis of employee benefit plans, including cost comparisons and

satisfaction surveys, unifying benefit plans that included 5 union contracts

• Coordinated with Marketing to determine labor costs for RFPs

• Managed MBA Intern program and corporate scholarship program

• Managed the drug testing program including random drug testing for existing employees

Benefits Administrator November 1991 to January 1997

Lexington Clinic, Lexington KY

Large multi specialty medical clinic with over 150 physicians and 800 support staff.

• Designed and implemented automated section 125 benefit administration system to

Lawson payroll

• Completed annual EEO 1 report

• Cafeteria Plan administration, Defined Contribution Plan and Defined Benefit Plan

Administration

• Managed employee enrollment for all Employee Benefit Plans, terminations and roll over

processes. All employee questions and interaction with carriers

• All new hire orientation and enrollments

• Designed and implemented customized Employee Benefit Statements

• All annual benefit plan audits and filing of 5500 etc.

Education

SHRM Certification as Senior Professional Human Resources 2001

SHRM Certification as Human Resources Professional 1995

Harper Community College, Palatine IL 1987 to 1988

Arapahoe Community College, Littleton CO 1981 to 1982

Past Organizations

SHRM

United HealthCare Client Advisory Board

Kentucky Employers Health Benefit Coalition

Computer Skills

Excel, SKYPE BLR software including BLR.com & Compensation.BLR

Word several vender database usages including BCBSFL, Humana,

Power Point Transamerica, USAmeribank software

Datis, PeopleSoft, Lawson, ADP HRIS & payroll software

RAYCATS Applicant Tracking software (Raytheon)

Contact this candidate