CECIL IA RODRIGUEZ, MPA

**** **** **** **, **********, FL 33762

615-***-**** (cellular) abonre@r.postjobfree.com

SUMMARY Bilingual and experienced in Human Resources in challenging and diverse industries and environments

including Hospice.

QUALIFICATIONS SUMMARY

• Human Resources 4 years of experience and 7 years recruiting and staffing.

• Highly creative, organized and results-driven. Strong team player.

• Ability and experience supervising workforce multiple location remotely.

• Ability to implement new trainings and programs and develop them into best practice models.

• Able to work independently and multi-task in a fast paced work environment.

• Analytical problem-solver with strong ability to establish long-term personal and professional relations.

• Excellent Computer skills including Windows; MS Office (Word, Excel) Power Point, Outlook, People Soft,

McKesson and ADP. Fully bilingual: English and Spanish.

• Knowledge and application of federal and state regulations, including experience with FLSA, FMLA, ADA, HIPAA and Leave

of Absent.

• Management of the entire recruiting life-cycle for both exempt and non-exempt positions and E-Verify.

WORK HISTORY

TREASURE COAST HOSPICE, Fort Pierce, FL-

Support Services Manager/Per Diem Coordinator July 2011 to Jan 2013

• Developed the process to centralize the per diem nursing staff for two counties.

• Staffed full time and per diem nursing staff services throughout the agency, to ensure staff coverage 24/7 for

homebound clients and the Hospice House facilities.

• Coordinated and scheduled all the cross-training for the full time and per diem nursing staff as needed. Monitor

staff regarding services reports, timesheets and payroll, trainings and state license and certifications.

• Filled 95% of total daily assignments, averaging 350 assignments/month.

• Prepared monthly staffing reports to measure productivity and effectiveness of services: tracking amount of job

orders, staff placement, and hours worked and job assignments filled per department/team per month.

GOODWILL INDUSTRIES, Stuart, FL –Contracts Manager 2010 to 2011

• Trained and monitored personnel with disabilities to maximize their opportunities to become self-sufficient.

• Provided direction, evaluated performance and provided counseling and coaching to employees.

• Facilitated the recruiting and hiring process.

• Monitored safety compliance at the job sites. Kept updated inventory of unfinished and finished products.

• Prepared reports and documentation for new and existing industrial contracts, monthly billings, quarterly and

annual reports for the agency. Met with prospects and clients monthly

• Scheduled and coordinated workload and workflow for multiple locations.

• Scheduled deliveries and pick-ups of products and supplies for the locations and clients.

ONIN STAFFING, Smyrna, TN - Branch Manager/Account Manager 2005 to 2008

• Established and developed the new Smyrna Crossing branch from site setup.

• Provided comprehensive temporary and permanent staffing needs for industrial, professional and hospitality

businesses averaging 10,000 billable hours per week with a 95% Client Satisfaction rate.

• Searched candidates for specific requirements using networking, referrals, internal database, online searches,

Internet postings, and job/career fairs.

• Responsible for recruitment, screening, hiring and retention processes for multiple clients and branches.

• Developed and conducted safety trainings for six major clients.

• Performed weekly client consultation to discuss employees’ performance, workload projections, cost reports,

workplace injuries, safety issues and employee relations. Handled Worker’s Compensation and OSHA reports and

documentation for clients, including workplace injuries reports and medical assistance referrals.

• Counseled and resolved client issues with payroll, invoicing, billing and unemployment benefits.

• Oversaw the day to day operations and supervised employees at multiple locations.

• Trained and coached all staff for compliance with EEOC and Affirmative Action.

SPHERION, Nashville, TN - Client Services Supervisor – Sydcor 2004 to 2005

• Established and developed the new on-site branch providing temporary and permanent staffing services.

• Provided Human Resource functions for clients including recruitment, pre-employment drug testing, written

competency testing, background checks, safety trainings, placement and termination.

• Secured applicant’s personal records, including paper and electronic files.

• Researched and solved client issues with payroll, invoicing, billing, Worker’s Compensation and unemployment

benefits and claims.

CHOICEPOINT - Nashville, TN Customer Services Specialist 2002 to 2004

• Coordinated customers’ drug and alcohol tests results and complaints for non DOT and DOT clients nationwide

including Puerto Rico and Hawaii.

• Handled high volume incoming calls in a fast paced environment.

• Coordinated drug tests and alcohol screenings for pre-employment and post-accident for both non-DOT and DOT

employees. Initiated, designed and implemented process training for the Customer Service Department.

CAGUAS MEDICAL AND HOSPITAL SUPPLIERS Caguas, PR Business Administrator 2000 to 2002

• Responsible for the administration of a medical equipment supplier.

• Had a major role in the negotiation and execution of purchase agreements with key vendors.

• Conducted field visits to promote company services to physicians and patients.

• Recruited and selected personnel and responsible for staff training, supervision and evaluation.

• Supported sales initiatives. Monitored equipment pick-up and delivery for Medicare and private patients.

• Monitored and supervised the customer satisfaction and quality standards in compliance with Medicare

regulations.

CARIBBEAN AUTO GROUP San Juan, PR Corporate Human Resources Manager 1996 to 2000

• Lead the development of a centralized Human Resources Department for multiple auto dealerships.

• Implemented human resources policies and procedures. Created an employee manual. Designed, coordinated and

directed training and improvement programs following strict BMW and Toyota corporate standards.

• Administrated and secured employee leave of absence such as FMLA, Worker’s Comp, military leave, personal

leaves and vacations. Major role in labor relations and benefits negotiations.

• Managed benefit, annual enrollment and compensation packages based on corporate guidelines.

• Established and oversaw the full cycle recruiting process and performance evaluation system. Conducted new

employee orientation and termination meetings.

• Provided counseling and interpretation on Civil Rights Act, ADA, FMLA, OSHA and COBRA. \

• Investigated harassment and discrimination claims.

INTER AMERICAN BUSINESS COLLEGE San Juan, PR Supervisor/Administration

Part-time engagement hiring, training and supervising staff members. Provided support in academic matters and assisted

in labor issues.

DALE CARNEGIE TRAINING INSTITUTE San Juan, PR Instructor 1989 to 1992

Conducted seminars and training such as Effective Public Speaking and Human Relations to corporate and individual

clients for this well-known training institute. Helped participants assess targeted, specific areas for improvement.

UNIVERSITY OF THE SACRED HEART San Juan, PR (various jobs) Business and Mathematics Professor and

Tutor and Activities Coordinator.

EDUCATION

UNIVERSITY OF PUERTO RICO San Juan, PR Summa Cum Laude

MA - Public Administration Major: Human Resources Administration

UNIVERSITY OF THE SACRED HEART San Juan, PR BS – Natural Sciences Major: Chemistry and Mathematics

PROFESSIONAL DEVELOPMENT

Labor Law Updates Safety in the Workplace Evaluation and Discipline

Leadership and Empowerment How to Avoid Employee Claims after Termination

Conflict Management Synchronization EEOC Seminar Conflict in the Workplace

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