Customer Service Manager Insurance Management/administration.

AZA`AH SIMON FON 778-***-****

**********@*****.**

OBJECTIVE: ADMINISTRATION

Resource Manager or comparable position with an Experimental

consultant firm.

Insurance with speciality in managerial skills, administrative

positions.

HIGHLIGHTS OF QUALIFICATIONS

. 18 years of solid Insurance practice and

administration,management,special talent for quickly adaptation

locating needed information.

. Develops new products that added sentiments in the company's growth by

12 %, like personal accident policy,Alma-mater health insurance,and

Thrift and loan Insurance.

. Handle customer enquiries in a professional and courteous manner at

all times, effective communicator who delivers & maintains quality

customer service and achieved assigned objectives.

. Excellent organizational abilities and keeping good records. Results

oriented, productive team player who meets deadlines & achieves goals.

. Paying of insurance claims and investigating risk and procedure.

Highly self-motivated & well organized; ability to work well under

minimal supervision

. Proven ability to learn quickly & apply new techniques

PROFESSIONAL EXPERENCE

. Developed new products for the company that steam-up more production

in the Company and employment.

. Highly motivated and well organized ability to work well under minimal

supervision

. Proven ability to lean quickly and apply new techniques

. Skilled at dealing with people from diverse cultural background

. Fluent in English and French

EMPLOYMENT HISTORY

Security guard, Parker place Richmond, BC 2012

. Guard at mall with focus on reporting and radio communication

Canuck security surrey, BC 2012

. Guard at offices,malls,banks, new buildings, special reporting and

communication, incidence reporting.

Office Manager and Administration

Zenithe insurance, Cameroon 2007-2011

. Coordination,Training of new staff,develop new products,

. Achief yearly objectives

. Paying of insurance claims

. Did general insurance

. Teach insurance in polytechnic as part time.

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AZA`AH SIMON FON 778-***-****

**********@*****.**

La Citoyenne Assurance Company 1996-2007

. Handled all managerial,administrative and customer service duties

including representing the company on special events. thought

insurance,risk management,production,meeting up with quarterly and

yearly objectives.

EDUCATION

. BST Certificate and License from Concord Security College, Burnaby BC

2012

. Higher National Diploma from National Polytechnic Bamenda Cameroon

2001

. BSC Economics from Ahmadou Bello University Zaria Kaduna, Nigeria 1980

AWARDS

. Silver and Bronze Medal for excellent performance.

. Certificate for in-service training.

. Attended seminars on conflict management

References upon request

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