Quality Control Manager
Resume:
Iftin A. Fatah
**** ***** **. ****: 571-***-****
Columbus OH 43211 E-mail: *******@*****.***
Objective To obtain an entry level laboratory and quality control position
Education The Ohio State University Columbus, OH [2010-present]
B.A. Forensic Science
Expecting to graduate 2012
University of Toledo Toledo, OH [2007-2009 ]
B.A. Psychology
Trilingual in (Arabic, Somali, and English)
Northern Virginia Community College Annandale, VA [2001-2004]
Graduated May 2004 A.A. in Business Administration
Work CVS pharmacy Inc. Vienna, VA January, 07 – July, 07
experience Pharmacy Technician
Assist Customers with their medication pickup.
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Answer all customers question about their insurance
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Input prescriptions in the system
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Prepare medication at the production for the pharmacist
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Input medication in the system for inventory and count for ordering.
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Direct customer that have any issue or question to the pharmacist.
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Home Depot, Inc. Fairfax, VA Sept, 02-present
Special Service Desk Associate
Assist customers with return products and exchanges
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Answer customer calls and assist them with their needs
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Sell products to customers
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Collect cash and deposit it at the end of the shift
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enforce area policy for any product lost through theft
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Order merchandise for customer
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Follow up with special order for customers
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Follow up with any return merchandise with right procedure.
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Call customers for their special orders
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Train new employees the Service Desk system
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Solve any problems or concern with customer
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McDonald’s Restaurant Falls Church, VA 1998-2002
Assistant Manager
Assisted customers with any concerns they have
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Reported any problems and concerns to management
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Answered telephone
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Performed inventory and quality management on products
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Trained new employees
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Supervised shift
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Hired and completed personal processing their paper work for new
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employee
Did schedules for employees
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Computer
Windows 95, 98, 2000, and XP 2003, vista 2007 and window 7 (Window,
Skills
Excel, Access, and PowerPoint), Photoshop, Computer Graphics, SPSS.
Internet research
Laboratory
• Knows how to determine the melting point
skills
• Know how to do distillation to get the boiling point with simple and
fractional distillations.
• Knows how to do a liquid-liquid extraction
• Know how to crystallize and use filtration buy using gravity and
vacuum filtration
• Know how to dry organic solution
• Know how to use Gas Chromatography
• Know how to remove solvent by distillation, evaporation.
• Know how to use the vacuum system
• Know how to use and read the IR spectroscopy
• Know how to perform culture and study Bacteria
References
Available upon request
Contact this candidate