Customer Service Sales
Resume:
Courtney Cherry
*********@*****.***
EDUCATION
College of Charleston (08/28/2006 - 05/10/2010)
Charleston, South Carolina
Degree: Bachelors - Major: Sociology
Emphasis in Social Behavior
EMPLOYMENT HISTORY
Uncorked Wine Bar
Bartender/Event Coordinator, Mt. Pleasant, SC August 2012 – March 2013
Harrington’s Pub and Kitchen November 2011 – May 2012
Server, The National Harbor, Oxon Hill, MD
Artfully Gifts and Chocolate August 2011 – January 2012
Sales Associate/Day-time Manager/Barista, Alexandria, VA
• Managed everyday activities in the store; handled customer service and needs; responsible for money
holding and closing reports; handled petty cash and pricing daily; aware of credit machines and other
computer money trackers; ordered products and handled incoming deliveries; advanced data entry and
preparing invoices then mailing them out.
Americorps National Civilian Community Corps October 2010 – July 2011
Corps Member, Sacramento, CA
• A 10 month travel and work program, full-time, with a team of 8 to complete national and community service
projects in the areas of education, unmet human needs, environmental protection, public safety, and disaster
relief.
• Worked in several locations: San Bernidino, CA., Sonoma County, CA., Sacramento, CA., Kalispell, MT.,
and San Francisco, CA.
• Hand selected as Assistant Team Leader responsible for:
o Facilitating communication and project organization; monitoring performance metrics of the team;
managing work assignments; assessing member’s performance; organizing and planning the work
schedule; encouraging involvement while meeting the varied needs of teammates.
COLLEGE EMPLOYMENT
Civic Engagement Department October 2009 – May 2010
College Of Charleston, Charleston, SC
Team Co-Leader, Alternate Spring Break Program, Charleston, SC
• Recruited, motivated, coordinated, and led a team of 10 co-eds in a community service opportunity in New
York City, NY focused on serving the needs of the homeless
• Selected and coordinated volunteer locations; met and coordinated with on-site sponsors; organized
transportation, housing, and meals; managed and tracked all operating expenses thru receipt categorization
and final accounting; planned daily reflections, project objectives, and team activities.
Waldenbooks
Sales Associate, Charleston, SC August 2008 - March 2009
• Used in-store computer system to find books for customers, filed categorical book titles, used register and
proficient in sales and returns. Helped high volume of customers during holidays and regular daily hours and
organized paperwork at the end of the day. Managed close-out reports and budgeting for sales at the end of
the day; data entry complied from the days activities.
Potomac Riverboat Company, May 2007 – August 2007
Deckhand and Office Assistant, Alexandria, VA May 2008 – August 2008
• Scheduled boat charters and managed reservations for up to 300 people. Tasks included: planning and
coordinating events, organizing shore excursions, and historical narration of the routes. Proficient in the
operation of a steam engine boat and six other 25 to 50 foot boats. Launched, docked, and piloted the vessels.
Received, inventoried and stocked large supply shipments and performed basic ship maintenance.
SKILLS/ASSETS
• Fast learner with attention to detail and capable of advancing skills
• Exercises excellent judgment in prioritizing workload
• Capable of accurate problem assessment resulting in timely solutions effectively executed to conclusion
• Self-motivated with an ability to work alone and as a team while under pressure
• Strong organizational skills
• Data entry
• Punctual and reliable with a professional personal presentation
• Customer service orientated
• Proficient in MS Office and Outlook:
o Utilized Excel for budgeting, managing schedules, and math
o Utilized Powerpoint for presentations for upcoming volunteer projects
o Utilized MS Word for submitted papers and creating tables for statistical analysis
• Types 65wpm
VOLUNTEER EXPERIENCE
• Nursing Home of West Ashley, Charleston, SC – led arts and craft activity and meal preparation
• Harlem Food Bank, NYC – managed the cooking, cleaning, and distribution of food to the homeless
• ASPCA, Joplin, MO – helped move and facilitated the adoption of animals that were victims of the 2011
tornados
• Kalispell Food Bank, Kalispell, MT - managed the cooking, cleaning, and distribution of food to the homeless
• Petco Adoption Center, Sacramento, CA – helped prepare animals for adoption
• Aerospace Museum Events Coordinator, Sacramento, CA – assisted banquet set-up
REFERENCES
Available on request.
Contact this candidate