Sales Manager
Resume:
P.O. Box **** ■ Bala Cynwyd, PA *****
DENNIS S. NICHOLSON 267-***-**** ■ ************@*****.***
http://www.linkedin.com/pub/dennis-nicholson
BUSINESS OPERATIONS MANAGEMENT EXECUTIVE
Reputation for demonstrating results, analytical thinking and sharp business development skills. Possesses
an energy that inspires an entire work culture. Experienced manager with excellent client and project
management skills which contributed to pulling off record-breaking events. Action-oriented with a strong
ability to communicate effectively with technology, executive and business audiences. Proven ability to cut
costs, improve staff morale and decrease staff turnover. Ready to apply 15+
years’
of
leadership/management
to the right institution.
Value Added
Professional Highlights:
Program Development & Management
Grew company over 200% in less than a year, bringing
Marketing & Sales
in more than $1M in revenue.
Strategic Planning
Partnered successfully with National Organizations, Inventory Control
improving
upon
Company’s
marketing
and growth
Employee Development
objectives.
Forecasting & Budget Development
CAREER NARRATIVE
DEPENDABILITY COMPANY, Philadelphia, PA 2010 – 2012
[Private, minority owned, Transportation Company.]
Vice President, Operations
Selected to be face of company, developing business relationships and leveraging strengths of compa ny to
build business and increase revenue.
Business Initiatives:
o Developed short and long term strategies and provide leadership to implement and better monitor
goals.
o Partnered successfully with Boys & Girls Club of Philadelphia; securing their summer and after-school
transportation contracts.
o Boosted revenues by $1M in a year and promoted to VP Operations.
Team & Departmental Leadership:
o Developed first incentive performance plan to motivate staff, reduce turnover rate and improve
employee-employer relations.
o Implemented a system to track/manage performance of employees; and generated a budget to better
support general operating expenses and strategic planning needs.
DEPARTMENT OF CORRECTIONS, Hunlock Creek, PA 1993 - 2010
[Organization devoted to rehabilitation and enhancement of lives through social and athletic enrichment programs.]
Director, Activities
Responsible for developing daily activities and programs for 1000 male inmate population.
o Identified process improvements in day-to-day functioning of the department.
o Created annual goal, objective and budget recommendations to reduce department costs.
o Led the planning and achievement of goals and objectives consistent with the agency mission and its
philosophy.
DENNIS S. NICHOLSON Page 2 of 2
o Staff liaison for inmate fundraising organization.
o Developed strategic fundraising plans; outlined fund goals for soliciting major and planned gifts.
o Designed marketing and communication materials for fundraising campaign and presentations.
THE PHILADELPHIA BOARD OF EDUCATION, PHILADELPHIA, PA 1989 - 1992
Marketing Supervisor
Developed free food tracking system to monitor lunch output in Philadelphia public school system.
Performed debt, credit and total accounts on computer spreadsheets/databases, using specialized
accounting software.
Established and maintained relationships vendors supplying food to the Philadelphia School District.
KIRBY VACUUM CLEANER COMPANY, UPPER DARBY, PA 1988 – 1990
Sales Manager
Recognized as top sales generator, increasing sales level by 40% in 1988 alone.
Led and calculated sales commissions for teams of 20+ reps.
EDUCATION & CERTIFICATIONS
Bachelor of Science, Business Administration & Management, COLUMBIA SOUTHERN UNIVERSITY
Associates of Arts, Paralegal Studies, KAPLAN COLLEGE
Certificate in Civil Litigation, KAPLAN COLLEGE
Certificate in REAL ESTATE MANAGEMENT, KAPLAN COLLEGE
Certificate in CONTRACT NEGOTIATIONS, KAPLAN COLLEGE
AFFILIATIONS
Member, Columbia Southern University Alumni Association
Entrepreneurship Center Member, The Urban League of Philadelphia
Member, Delta Epsilon Tau Honor Society
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