Business Analyst

Khushbu Srivastava Dreams Apartment, LBS Marg, Bhandup West, Mumbai, India

Cell: +91-982*******; Email- **********.*******@*****.***

Background

Motivated Business Development Analyst adept at market research & analysis, report writing, product promotion, and account

expansion

Competencies

Business intelligence Project analysis

Report writing Administrative support specialist

Analytical problem solver Resourceful researcher

Executive presentation development Template creation

Business correspondence Event management

Microsoft Office proficiency Creative and artistic

CISCO Certified Network Administrator Microsoft Certified Tech. Support Professional

Professional Value Offered

Independently completed a market research study for one of the biggest Wind Mill companie s in India

Worked on various Renewable Energy Products by collaborating with government agencies like TERI & IGBC for LEED

Certification.

Covered a range of industries and markets (incl uding Retail, Healthcare, Renewable Energy, Safety Security, Automobile and many

more) to develop client’s marke ting and sales entry strategies for existing and future products or service

In consultation with web developers, oversaw the development of our new company website a nd social media presence, which

resulted in a substantial increase in traffic, and improved branding for the business

Based on the research, prepared the business case with a proje ction of 56% sales growth with a value of 1.55 Mil Euro for fo u r

product ranges, which led to an overall increase of 32% for the division.

Designed and impleme nted strategic tools for the Managing Director to measure and monitor the performance of different

departments and increase their efficiencies.

Launched a safety driving club called Club D2S - Drive Smart Drive Safe along with a number of campaigns on No H onking,

Traffic D i s c i p l i n e s a nd S a f e t y A w a r e n e s s . Also a s s i s t e d t h e m a r k e t i n g t eam i n l a u n c h i n g e -marketing

i nitiatives l ike www.shop4hella.com and www.hellastudio.com

Work Experience

Business Analyst

April 2011 to Current

Wax wing Group LLC – Mumbai, Maharashtra

Generating ne w leads using primary and secondary research tools to achieve established targets

Preparing market studies by devising and conducting research on consumer opinions and marketing strategies by collaborating

with marketing professionals, st atisticians, pollsters, and other professionals

Designing qualitative and quantitative research plans for pr oducts and services in any given market to create research

questionnaires, surveys and moderator guides for business development

Interpreting and illustrating data graphically, writing reports, and making actionable recommendations

Monitoring industry statistics and follow trends in trade literature for better industry analysis

Executive Assistant to MD

April 2010 to March 2011

Hella India Lighting – New Delhi, Delhi

Designed and implemented systems/processes to streamline functioning of the MD's office and ensured timel y

availability of data for decision making

Planned strategic developments and provid ed advisory support to the management team

Prepared and followed -up on the Minutes of Meeting (MoMs) and List of Open points (LOPs) for different d ivisions to ensure

closure on all open issues and projects by taking end -to-end accountability and ownership

Assisted OE division's marketing d epartment for an expansion project of Hella's Electronic & Electrical product segment in

India & Germany

Handled all CSR activities of the organization

Application Developer

July 2008 to March 2010

D.H.Keene Associates Inc. – Marlborough, MA

Developed functional prototype for record -keeping systems for medical research for The Alzheimer's Disease Research Ce nter

at Johns Hopkins and the Gerontology Research Unit at Mas s General, and Inventory Management for the Commonwealth of

Massachus etts Hazmat Response Unit, etc.

Trained client end -users and provided them with the reference documentation for imple mented application and technical

support

Technical Support Officer

March 2004 to January 2005

Convergys BPO Services Ltd – New Delhi

Troubleshot, repaired and tested a wide range of issues related to the wind ows operating syste m and wireless net wor king by

effectively communicating with, and servicing corporate customers as well as home users

Researched issues on various computer systems and databa ses to resolve complaints and answer inquiries

Improved team’s CSATTM score by 5% for three consecutive months by resolving maximum number of Wind ows XP issues

for Corporate and Home based customers.

Management Curriculum Projects

Financial Analyst Intern

September 2008 to December 2008

Mass Mutual Inc – MA

With a wide pool of investment portfolios, Mass Mutual fac ed issues of redundant data and loss of time in its examinati on. A special

team was created to help them in replacing and collaborating ri ght the database for further reconciliation.

Our team collected and examined financial data using various research tools like OTM TM, DSTVisionTM etc, and updated

client's databases by conducting intensive research of their accounts ’ portfolio.

Management Consultant Trainee

September 2008 to December 2008

Quality Ambulance Pvt. Ltd – MA

Quality Ambulance Service in Worcester, MA is a private company categorized under Ambulance Service; it was establishe d in 20 08 and

provided a range of ambulance services. They were facing a lot of issues in their financial planning and accounting.

As a part of our Curriculum Project Training, our team studied and developed their MIS systems to integrate it with the

operations system, meeting the accounting and reporting ne e ds of the company, and to e nable Quality Ambulance to better

plan the firm's financial going forward.

Professional Intern

July 2007 to August 2007

PricewaterhouseCoopers – New Delhi, Delhi

PwC undertook a project fr om Airports Au thority of India (AAI) to do a feasibility study for building Greenfield airports in 2

non- metropolitan cities in Indi a.

In a team of two, we prepared a feasibility study for two non-metro cities of Maharashtr a via comprehensive analysis of

economic & demographic data (collected over a period of 2 months via primary and sec ondary research), and evaluati ng

those using strategic tools like SWOT, PEST etc.

Community Service Experience

Youth Ambassador

Oct 2009 – Oct 2010

Teach for India, USA

Marketing, promoting and reaching out to prospective candid ates to join TF I

Social Worker

Jan 2004 – Nov 2006

Helpful Society, India

Promoted child education and development awareness, especi ally for girls in rural areas

Education

Utkal University Bachelors of Science 2003 Bhubaneswar, Orissa

Information Technology & Ma na gem e nt

Clark University Master of Business Administ ration 2009 Worcester, MA

General Management & Information Management System

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