Medical Assistant Customer Service
Resume:
Divya Rao
La Habra, CA ***31
************@*****.***
Objective To obtain a position as a medical assistant administrative that will allow
me to enhance the facility by utilizing skills learned through theoretical
and clinical training..
•
Skills Proficient in Microsoft Word & Excel.
• Typing speed of not less than 80 WPM.
• Excellent knowledge of medical terminology, anatomy and
physiology, and the various medical specialties.
• Knowledgeable in medical coding & billing.
• Self-motivated.
• Goal-oriented.
• Able to handle multiple tasks.
• Attention to detail.
• Excellent customer service skills.
• Adept at problem solving.
• Excellent documentation skills.
• Ability to speak clearly and effectively.
• Team player with proven ability to use tact and diplomacy appropriate to
situation.
• CPR certified.
Independent Home Transcriptionist & Account Manager (2000-2012)
SyberScribe Pty. Ltd., Victoria, Australia
• Worked independently from home in India.
• Had responsibility of three select accounts/hospitals.
• Supervised, managed, and developed a team of home transcriptionists.
• Created, proofread, and delivered accurate and complete medical
reports/transcripts which met all the specifications laid down by the
customer, in addition to providing feedback to the transcriptionists.
• Met targets fixed in terms of quality and quantity consistently.
• Ensured that every individual team member worked as part of a team
and contributed to the team’s target.
Education ABC Adult School (Feb 2013 – present)
Medical Assistant Clinical
Tri-Cities ROP (Sep 2012 – Feb 2013)
Medical Assistant Administrative
Completed 120 hours of on-the-job training as part of the curriculum.
Govt. Women’s College, Trivandrum, Kerala, India
Two-year pre-degree program in Math, Physics, and Chemistry
Holy Angels’ Convent, Trivandrum, Kerala, India
High School
Achievements Certified Medical Transcriptionist (CMT)
References Available upon request.
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