Customer Service Medical

Sarah G. Kozina

**** **** ******, ******* *****, NY 13862

Tel: 607-***-****

Email address: *********@***.***

Objective To obtain a full time position using office technology skills gained through academics

and experience.

AAS Office Administration, December 2011

Education

Broome Community College, Binghamton, NY

Regents Diploma

Whitney Point Central School, Whitney Point NY

June 2008

Kozina’s Kookies, 5/12 Present

Professional

Endicott, NY

Experience

• Co Owner and Operator

Work Study (Business and Public Service Division), 9/11 12/11

Broome Community College, Binghamton, NY

• Screen telephone calls

• File paperwork

• Assist students, staff and faculty

Internship (Business and Public Service Division), 5/11 8/11

Broome Community College, Binghamton, NY

• Arranged and organized student files

• Learned how to use and navigate the Banner System

• Assisted in advisement sessions

• Helped the office staff with related tasks

Internship (15 hours) Endwell Family Physicians 2/11 3/11

Endwell, NY

• Learned various medical software

• Learned aspects of their filing system

• Greeted patients

Skills/Abilities

Have taken classes in Microsoft Word, Access, and Excel

•

Have taken two Keyboarding classes

•

Knowledge of PowerPoint

•

Have received cash register training

•

Took part in Banner System training

•

Office Skills ( filing, coping, typing, email correspondence)

•

Have taken a class in Medical Terminology

•

Kozina’s Kookies, 5/7/2012 present

Endicott, NY

• Co Owner and Operator

Customer Service Cashier,7/08 11/11

Burlington Coat Factory, Johnson City, NY

Help customers with problems, complaints and questions; layaways and

•

layaway policy; returns, return policy and exchanges

Cashier Duties (counting down till, credit card transactions, telephone

•

inquiries, cashing customers out)

Phonation Caller (seasonal),2/08 3/08

Broome Community College, Binghamton, NY

Called Broome Community College alumni and asked for donation

•

pledges

Lawn Maintenance (seasonal),5/04 7/08

Julie Rigan, Sanitaria Springs, NY

Cleared yard waste

•

Mowed the lawn

•

Dog Care,5/04 12/08

Julie Rigan, Sanitaria Springs, NY

Walked the dog

•

Bathed and brushed the dog, and provided nail and ear care

•

Experience

Contact this candidate