Part Time Front Desk

WORK EXPERIENCE

Sept **** - Now Receptionist - Part time front desk

work at a fitness facility. Answer telephone,

take messages, greet guests, schedule

appointments and receive payment

for merchandise and services.

Feb - May 2012 Receptionist - Part time front desk

work at a privately owned nutrition office.

Answered telephone, took messages, greeted

clients, scheduled appointments,

and distributed mail. Made notations in client

charts, filed records and received payment payment

for services and products. Performed product inventory. Received,

inspected and stocked products. Reviewed product

information to assist clients.

2010 - 2012 Policy Director - Developed policy

for a State Department. Coordinated and/or

participated in workgroups to develop

policy for all aspects of the Department.

Researched information and gathered data

from State and Federal Rules and

Guidelines to assure accuracy of policy

content and edited accordingly.

2000- 2010 Director of Administrative Services

- Performed duties to assure the smooth

operation of a Regional Office that

employed 140 staff. Prepared and monitored

a Regional Office budget that closed

under budget each of the 10 years under

my management. Planned for and monitored

expenditures for agency grants,

contracted services, office equipment

and supplies, personnel and costs of state

funded services. Directly supervised a

staff of 20. Oversight for management of

personnel functions and records.

Coordinated with Information Management

staff on the purchase and use of computer

hardware and software.

. 1995 - 2000 Administrative Services Assistant -

Prepared and monitored the budget for a

statewide federally administered program. Duties included developing

contracts,

monitoring program

expenditures, assisting in the planning of space and program

personnel, and researching, developing and implementing program

policies to

ensure compliance with federal guidelines.

1985 - 1995 Medicaid Specialist - Assisted

providers with the billing of Medicaid claims.

Verified diagnosis and procedure codes for appropriate

billing. Coordinated claims payments from other third party

payors.

1992 - 1997 Receptionist - Part time front desk work at a

hair and nail salon employing

20 stylists. Answered telephone, took messages,

greeted clients, scheduled

appointments. Assisted customers with products.

Received payment for

products and services.

EDUCATION

Tennessee State University, Masters in Public

Administration (MPA)

Lincoln Memorial University, Bachelor of Arts (BA)

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