Customer Service Medical
Resume:
Alicia G. Brannon
Medical Office Administration
*** ***** ***** * *********, GA 30294 n Phone: 404-***-**** n Email: ******.********@*****.***
OBJECTIVE
To obtain a clerical or related position that offers the opportunity for Growth and Development
Key Skills
Office Skills:
Telephone & Front Desk Reception n Customer Service n Intermediate Scheduling
Reports & Spreadsheets n Complaint Handling n Data Entry
Computer Skills:
Professional Skills:
Microsoft Office Suite
ICD-9 and CPT Skills n Relationship Management n Medical Records and Ethics n HIPAA
Professional Experience
STONEVIEW INJURY AND WELLNESS, Stone Mountain, GA 2012-2013
Medical Front Office
§ Scheduled patients
§ Cleaned and sanitized examination rooms and equipment
§ Answered patient inquiries and advised upon Dr. recommendation
§ Checked in patients and charted inconsistencies
MASSAGE HEIGHTS, Sandy Springs, GA 2009-2010
Licensed Massage Therapist
§ Performed 60, 90 and 120 minute massages
§ Reviewed Soap notes and clients medical background
§ Performed extended modalities such as hot stone, foot scrub, and hot towel cold face massage
MASSAGE ENVY, Roswell East, GA 2010
Licensed Massage Therapist
§ Obtained the patient’s history; maintained charting
§ Reviewed individual client health concerns on a case by case basis and recommended services
§ Replenished supplies for the next day and performed general clean-up tasks.
Performed 60, 90 and 120 minute massages
§ Reviewed Soap notes and clients medical background
Education
Laurus Technical Institute, Decatur, GA
Certified Medical Office Administrator, 2013 (Pending)
CPR/First Aid Certified
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