Customer Service Manager
Resume:
Jessica L Pellerin
New Iberia, LA 70560
Phone: 337-***-****
************@*****.***
Objective
To obtain an Administrative Associate Position where I can maximize my
ability and knowledge to thoroughly organize projects, analyze situations,
propose solutions, and oversee workflow procedures. Offering Cutting Edge
Customer Service and Inter-ProfessionalRelations.
Ability Summary
Clerical & Filing
Data Entry
Bookkeeping & Accounting
Administrative & Office Organization
Purchasing/Procurement
Trouble Shoot Computers
Customer Service
Administrative Training Assistant
Shipping and Receiving
Spreadsheet & Reports
Cashier
Employment History
Customer Service Associate/Cashier
K-Mart
12-22-2012 TO Current
. Assist customers returning items
. Check out customers at Cash Register
. Clean all isles around all Cash Registers
. Keep all areas clean at all times
Customer Services to the Public
M.E.T. for LA Workforce Commission
09/2012 TO 11/2012
Only a 3 Month Work Program
. Assisted customers coming into apply for un-employment
. Help customers make a resume
. Entered customers information into our database
Tour Guide/Country Store
Manpower for McIlhenny Tabasco Avery Island, LA
03/2012 - 08/2012
Employment Type: Part Time (Less than 30 Hours)
. Work in Country Store serving customers Tabasco condiments products.
. Assist customers in the Country Store, checking them out with
purchases at the cash register.
. Pick up stock and put everything in its proper place.
. Open Factory in the morning to prepare the Factory for Tours or close
the Factory giving Tours in the afternoon.
. Work at the Corporate Office in the Catalog department when needed.
Purchasing Agent
SMI, Companies Berwick, LA
08/2008 - 05/2009
. Issued Purchase Orders to Vendors for items purchased for on and
offshore for items rented for the yard and offshore.
. Matched invoices to Purchase Orders and input all data into Micro Soft
Access Database.
. Assisted project managers, offshore construction manager, and yard
supervisor with the ordering of all material for each project and kept
track of all the paper work that went all projects.
. Sent out quotes for material to see which vendor would quote me the
best price on all material needed for each and every project.
. Assisted with solving computer issues.
Sales Consultant
Mathes Lighting & Lamp Pensacola, FL
07/2002 - 04/2008
. Process purchase orders, invoices for customers, builders,
electricians. Assisted bookkeeper with various situations.
. Input in database.
. Assisted customers in the showroom.
. Assemble and wire various fixtures, chandeliers, crystals, vanities,
outdoor lighting for display.
. Assisted warehouse co-workers, with off loading, checking in
merchandise to purchase orders & packing slips. Worked in shipping and
receiving on a daily basis.
. Assisted with solving with computers problems.
Assistant Bookkeeper
Landrum Staffing Services for
Armstrong Electric Co., Inc. (Temp)
04/2002 TO 07/2002
. Receive and route all incoming calls.
. Process all invoices, matching up invoices with purchase orders and
input into database Timberline for payment.
. Select invoices for payment and print out checks, then attach carbon
copy of check to invoice for filing to proper job file and or vendor
file.
. Keep a running ledger on bank account used to pay invoices, make
deposits, etc.
. Generate recurring invoices for automobile payments, child support
payment deductions and monthly billing.
. Code and track all vehicle, building and equipment maintenance.
. Kept track of stock and requisitions and service calls.
Education and Training
Issuing Institution Location Qualification Course of Study
Young Memorial Vocational Tech LA 1 Year of College or a Technical or
Vocational School Business, one course not complete was 8 mths pregnant
Attended from 11/79 to 09/80.
Taken several computer courses over the years and taught computer classes.
Occupational Licenses & Certificates
Certification Title Issuing Organization Completion Date Expiration Date
First Aid CPR AED Ochsner CTC 03/2012 03/2014
Additional Information
Available to start work immediately.
References Available on Request
Contact this candidate