Sales Available Upon Request

Valerie M. Horner

**** ******** ***

Wake Forest, NC 27587

919-***-****

*************@**.**.***

Experience

**/**-*******- ******

Guest Services

. Process customers returns

. Deal with customers complaints or compliments

. Manage repackaging and sorting of all Departments

. Accept deliveries from UPS and Fedex

. Assist customers in obtaining products from other Target stores

. Answering phone calls from Target Customers

. Support Front End when extra cashiers are needed

. Meet the customer's needs and do whatever it takes to complete a

return

. Guiding customers to correct locations for specific products

. Assist Customers with Wedding registries or baby registries

. Maintain relationships with internal and external Target

Customers

08/12-12/12- Target

Cashier

. Checking people out

. Bagging grocery, clothing and electronic items

. Restocking my lane and the other lanes around me, making sure my

area is presentable

. Meeting customers needs

03/09-07/09 Fitness 19

Cleaner

. Responsible for keeping the gym organized and clean

. Vacuumed and dusted

. Cleaned bathrooms and water fountains and handled chemicals

. Greet the gym guests and make the environment a clean and happy

atmosphere

03/09-03/09 Fitness 19

Kids club/ Babysitter

. Watched and took care of any guests children while they were

working out

. Played and interacted with the children

. Keep the area sanitized and clean

. Maintained a relationship with frequent children and their

parents

. Set rules in the area and made sure they were followed

Awards

. Best team member of the month- Target- November 2012

Recognition of exceptional work ethic and great interaction with

customers and meeting their standards

. Best team member of the month- Target- December 2012

Recognition of exceptional work ethic and meeting

standards of my managers.

. Contributor of Red Card sales- Target- December 2012

Recognition of making more than 15 Red Card sales and attracting

more customers for profit.

Education Florida Virtual School, Online classes at home- Graduation

March 2013.

Computer: Microsoft Word, Microsoft PowerPoint, Outlook.

Capabilities Summary of Qualifications

. Organized and a quick learner

. Motivating of others, Goal oriented, and Determined

. Dependable, Highly detailed oriented, Flexible

. Problem solver, Friendly and takes initiative

References Available Upon Request

Contact this candidate