Assistant Service
Resume:
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Manish Kumar
Madan puri west sagar
Pur new Delhi -110046
**************@*****.**.**
Mob-783-***-**** Res : 986-***-****
Hospitality Industry Professional :-
Competent, diligent & extremely efficient professional with a rich
experience in managing operations and functions related to Multi
Cuisine restaurants, Indian, Chinese,oriental Specialty Restaurants
and Bar.
Professional Work Experience :-
Hilton New Delhi Janak Puri :- April 2010- Till Now
The very renowned hotel of Hilton hotels and resorts owned by
Piccadilly Hotels Pvt. Ltd. The hotel has got 225 rooms with a pool
bar,gym, Spa, Zune (kashmiri and north Indian restaurant),
Pomodoro(Italian), Malt and co.(specialty single malt bar), 29 (24
hours operated coffee shop) and Chyna Gold a Chinese Restaurant.
Food and Beverage Executive :-
Maintaining the continuous follow up The Brand Service Standards and
Standard Operating Procedures (SOP's) at the department
Ensure efficient implementation of innovative, high quality, and
profitable Food & Beverage service.
Responsible for assigning staff allocations through duty roaster
Responsible for making policies to achieve the highest level of guest
satisfaction
.
Hyatt Regency Delhi :- March
-2008 - Feb- 2010
Hyatt Regency Delhi is the number one hotel of Delhi and NCR, with
the highest room revenues, average room rate and occupancy on a year-
to-date basis is managed by Asian Hotels Ltd. The Gross operating
profit of the unit is the highest in Delhi. The unit also has the
highest guest satisfaction levels and the highest staff attitudinal
scores.
The hotel is a 512 room property with 5 restaurants, a bar, in room
dining and banquets operations.
Food & Beverage Assistant June 2007-April 2010
THE PARK NEW DELHI :- 20 WEEKS INDUSTERIAL
TRAINING
Academic Qualification :-
Completed Master in Business Administration in Retail operation
Management from Sikkim Manipal University in 2012.
Completed Bachelor in Hospitality and Hotel Administration from
N.C.H.M.C.T. and IGNOU, New Delhi, India in 2007.
Intermediate & Matriculation :-
2004 &2002
Completed 12th with commerce stream from C.B.S.E. New Delhi in 2004.
Completed 10th from C.B.S.E. New Delhi in 2002.
Summary of Individual Traits :-
Exceptional ability to maintain a professional, neat and well -
groomed appearance adhering to standards.
Great experience in developing, implementing and evaluating guest
service standards.
Knowledge of showman and micros.
Excellent organizational skills to function effectively under
time constraints, within established deadline.
Effective listening abilities and strong judgment skills.
Strong ability to maintain physical stamina and proper mental attitude
to deal effectively with owners, guests, management, employees, and
outside contacts while working under pressure and meeting deadlines.
Computer Proficiency :-
Microsoft Office (Word, PowerPoint & Excel)
Micros version 3.6 and showman
Interests :-
Travelling, Driving, Chess
Personal information:-
Father's name : Sh. Sher Singh
Occupation : Assistant sub inspector in Delhi Police
Mother's name : Smt. Santosh Devi
Occupation : House wife
Date of Birth : 08-02-1987
Marital status : Single
Contact Details : RZ-1C/341 STREET NO.9 MADAN
PURI WEST SAGAR PUR NEW DELHI-
110046
Mob:-783-***-****
Res.:- 986-***-****
Date: -
Manish Kumar
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