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Manish Kumar

RZ-*C/*** street no.*

Madan puri west sagar

Pur new Delhi -110046

abon3n@r.postjobfree.com

Mob-783-***-**** Res : 986-***-****

Hospitality Industry Professional :-

Competent, diligent & extremely efficient professional with a rich

experience in managing operations and functions related to Multi

Cuisine restaurants, Indian, Chinese,oriental Specialty Restaurants

and Bar.

Professional Work Experience :-

Hilton New Delhi Janak Puri :- April 2010- Till Now

The very renowned hotel of Hilton hotels and resorts owned by

Piccadilly Hotels Pvt. Ltd. The hotel has got 225 rooms with a pool

bar,gym, Spa, Zune (kashmiri and north Indian restaurant),

Pomodoro(Italian), Malt and co.(specialty single malt bar), 29 (24

hours operated coffee shop) and Chyna Gold a Chinese Restaurant.

Food and Beverage Executive :-

Maintaining the continuous follow up The Brand Service Standards and

Standard Operating Procedures (SOP's) at the department

Ensure efficient implementation of innovative, high quality, and

profitable Food & Beverage service.

Responsible for assigning staff allocations through duty roaster

Responsible for making policies to achieve the highest level of guest

satisfaction

.

Hyatt Regency Delhi :- March

-2008 - Feb- 2010

Hyatt Regency Delhi is the number one hotel of Delhi and NCR, with

the highest room revenues, average room rate and occupancy on a year-

to-date basis is managed by Asian Hotels Ltd. The Gross operating

profit of the unit is the highest in Delhi. The unit also has the

highest guest satisfaction levels and the highest staff attitudinal

scores.

The hotel is a 512 room property with 5 restaurants, a bar, in room

dining and banquets operations.

Food & Beverage Assistant June 2007-April 2010

THE PARK NEW DELHI :- 20 WEEKS INDUSTERIAL

TRAINING

Academic Qualification :-

Completed Master in Business Administration in Retail operation

Management from Sikkim Manipal University in 2012.

Completed Bachelor in Hospitality and Hotel Administration from

N.C.H.M.C.T. and IGNOU, New Delhi, India in 2007.

Intermediate & Matriculation :-

2004 &2002

Completed 12th with commerce stream from C.B.S.E. New Delhi in 2004.

Completed 10th from C.B.S.E. New Delhi in 2002.

Summary of Individual Traits :-

Exceptional ability to maintain a professional, neat and well -

groomed appearance adhering to standards.

Great experience in developing, implementing and evaluating guest

service standards.

Knowledge of showman and micros.

Excellent organizational skills to function effectively under

time constraints, within established deadline.

Effective listening abilities and strong judgment skills.

Strong ability to maintain physical stamina and proper mental attitude

to deal effectively with owners, guests, management, employees, and

outside contacts while working under pressure and meeting deadlines.

Computer Proficiency :-

Microsoft Office (Word, PowerPoint & Excel)

Micros version 3.6 and showman

Interests :-

Travelling, Driving, Chess

Personal information:-

Father's name : Sh. Sher Singh

Occupation : Assistant sub inspector in Delhi Police

Mother's name : Smt. Santosh Devi

Occupation : House wife

Date of Birth : 08-02-1987

Marital status : Single

Contact Details : RZ-1C/341 STREET NO.9 MADAN

PURI WEST SAGAR PUR NEW DELHI-

110046

Mob:-783-***-****

Res.:- 986-***-****

Date: -

Manish Kumar

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