Manager Project

MARITZA NUNES

*******.*****@*****.*** • 240-***-****

SU M M A R Y

A n effective recruitment consultant specializing in staffing IT teams by harmonizing individual

career objectives with business needs. Especially skilled at and passionate about recognizing talent

and placing exceptional IT professionals in areas in which they thrive. Passionately committed to

h igh quality performance under tight deadlines in fast-paced, dynamic environments.

CA R E E R HI S T O R Y

Aug 2011- May 2012

TD Bank (Contract)

Recruitment Officer

External Recruiter for the TDCT Organization Development Team supporting the Technology

Solutions department. Key accomplishments include:

• Recruited and built technology driven teams that created and supported TD Bank’s

applications. Placed 47 full-t ime permanent positions with skill sets ranging from

P roject Directors to Developers and Administrators.

• Managed the recruitment process end to end, ensuring business requirements are

defined and met

• Provided day to day recruiting support for assigned businesses and partnered with

h i ring managers ensuring quality candidates are hired in a timely manner

• Made use of relevant sourcing tools - job boards, social media, candidate networking

events, employee referrals, community partnerships, TD’s ATS to build qualified

d iverse candidate pools and pipelines

• Monitored and t racked full cycle recruitment activities to assist with reporting

• Created offer letters, processed detailed reference checking documents, maintained

candidate files for audit purposes and processed employee IDs

• Developed and maintained knowledge of HR policies, procedures, and programs as they

relate to recruitment at TDCT TS

Universal Rosscam (Contract)

May-Aug 2011

Technical Recruiter/Account Manager

IT Recruiter and Account Manager for clients in the Financial Indust ry. Key accomplishments

i nclude:

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• Sourcing: located candidates from internal databases, job board sites (LinkedIn,

Workopolis) using existing contacts for networking/referrals.

• Qualifying: performed pre-screens over phone; giving recommendations on

i mprovement and proper marketing of resumes/profiles; documenting interview notes

i n internal database.

• Advertising: Created job postings on web sites to attract qualified candidates, including

technical requirements and work experience required.

• Marketing: Marketed qualified candidates to clients. Preparing profiles, summaries,

experience relevant to client requirements

• Coaching: Coached candidates on conduct, how to effectively sell themselves, and

p reparing for interviews.

• Closing: Performed reference checks and ensuring candidates make a smooth t ransition

i nto the next step of their careers.

TD Wealth Management (Contract) Jun 2010 – Jan 2011

Resource Manager, Wealth Core Platform (WCP)

Resource Manager for a team of up to 60 professional services consultants required for the

WCP Delivery team. WCP is a t ransformational, complex program that will replace existing

core systems. This strategic initiative required intensive hi r ing and ramp-up of Development

M anagers, Technical Leads and Systems Analysts for the fi rst phase of the program. Key

accomplishments include:

• In terviewing, staffing and on-boarding 60 professional services consultants in a variety

of roles for sub-teams within the Technology stream over 6 months. This resource need

f ulfillment included setting up new team members with appropriate access,

coordinating new team member orientation, managing dynamic resource forecasts,

u nderstanding the skills of all team members and applying that understanding to the

demands of the program.

• Vendor management – successfully managed the relationships of 5 vendors which

i ncluded coordinating contracts and invoice processing, screening candidates and

managing the sourcing pipeline. Participated in management status meetings to report

p ipeline needs, level –set role requirements, and success rates.

• Skills and performance management – maintained and managed the team member

skill inventory and performance evaluations using MS SharePoint.

TELUS Jun 2001 – Dec 2008

Ontario Resource Manager, Application Solutions 2004 – 2008

Resource Manager for a team of up to 40 professional services consultants. Application

Solutions offers business solutions to external customers in key areas such as Healthcare,

Mobile Workforce Enablement, Customer Experience Management, Applications Management

and Professional Services.

• Successfully staffed strategic permanent and contract positions in the Ontario region

by:

o communicating regularly with other regional Resource Managers to ensure

i nternal, available resources are shared nationally

o working with departments within TELUS in order to deploy consultants to other

B usiness Units during down-time

o collaborating with Project Managers and Business Development teams to

u nderstand short and long term staffing and skill set needs

o creating and maintaining a centralized area for consultants to keep a record of

t heir skills and project experience current so that future assignments aligned

w ith their current skills and career goals

o interviewing and screening candidates

• Reported on and maintained actual and forecasted resource utilization/availabili ty:

o Created a comprehensive report for the Ontario region that provided an overall

summary and breakdown by practice. This report was presented to the regional

D irector and Manager at weekly Operations meetings to highlight availability,

h i ring and project needs

o Improved performance and accuracy of utilization data by monitoring

compliance with t ime reporting on a weekly and monthly basis.

• Managed the relationships with HR Recruiting and contract staff vendors, ensuring

external staffing requirements and business needs were met.

• Conducted and facilitated workshops with directors, functional managers, project

managers and development teams to int roduce new policies and processes.

• Created and maintained online tools that allowed managers and directors to analyze

actual and forecasted resource utilization/availability, ensuring that this category of

i nformation was kept in a central location.

• Performed on-boarding and exiting activities for team members (full-t ime and contract)

i n an effort to take the administrative workload off of line managers, project managers

and directors.

• Led and managed the team member engagement cycle (survey, analysis, action i tems)

a t a national level. Worked with Directors and a Vice President to communicate results

and strategic initiatives to improve employee engagement, resulting in a 10-point

i ncrease at the national level.

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D elivery Manager, Application Solutions 2003 - 2004

Managed a balanced workload across the delivery team (made up of Project Managers,

B usiness Analysts, Technical Leads, and Programmer/Analysts).

• Maintained and reported an accurate account of resource utilization for Ontario

b illable resources.

• Actively participated in the professional development of direct reports. Ensured that

p rofessional performance objectives aligned with overall team strategy and team

members’ career goals.

• Developed resourcing and performance management policies and procedures to improve

efficiency within our organization and across regions.

Project Manager, e.Commerce Solutions 2001 - 2003

Managed the cost and staffing of custom applications for external clients with team size up to

10 people.

• Led and designed projects from static design-driven HTM L web sites to complex custom

applications. Led teams of varying skills: Usability Engineers, Graphic Designers,

H T M L Developers, J2EE and M icrosoft Developers and Quality Assurance Specialists.

• Worked closely with clients and internal teams to ensure the clarity of business and

f unctional requirements. Responsibilities included research and analysis, gathering

business requirements, developing business case models and use case scenarios.

Daedalian Systems Group May 1998 – Jun 2001

Project Lead/Programmer Analyst, e.Commerce Solutions 1998 - 2001

• Led, designed, developed, tested and deployed custom applications for external clients.

P rojects were developed on the MS Platform (Visual Basic) ranging from front-end design

to back-end applications.

ED U C A T I O N

Bachelor of Science, Applied Computer Science Co-op (Dean’s Honor Roll)

Ryerson University -Toronto, Ontario

1998

M icrosoft Certified Professional

2001

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