Project Manager Customer Service

ENERGETIC MARKETING and ADMINISTRATIVE PROFESSIONAL

Energetic and highly resourceful professional with 16 years of experience

that includes sales, marketing, employee training, communications, event

planning and customer service. Efficient and comfortable in a fast paced,

deadline driven environment.

Key Skills

Project Management, Creative Problem Solver, Positive / Winning Attitude, Microsoft Office Suites Success & Results Oriented, Team Player, Strong Written and Verbal Communication

Professional Experience

Mannatech, Incorporated 1994 to 2011

Mannatech, Incorporated, develops high-quality health, weight and fitness,

and skin care products that are based on the solid foundation of

nutritional science and development standards.

Administrative Assistant/Community Relations & Sports Marketing Coordinator 2005 to 2011

* Managed details of multi-party conference calls, in-house and off-site

meetings and luncheons, travel arrangements, calendars, itineraries,

agendas and preparation of expense reports.

* Managed online internal/external communications with all lines of

business to increase awareness of projects and events.

* Served as liaison between senior management, athletes and marketing

team to ensure projects or event milestones were met on or before

schedule.

* Coordinated and educated internal and external personnel to strengthen

and sustain relationships between associates, event hosts, athletes

and employees.

* Scheduled, maintained and produced documentation that helped support

various marketing efforts at events.

Business Process Analyst 2003 to 2005

* Evaluated processes and translated those process improvements into

concrete procedures.

* Created, prepared and facilitated workflow tools that resulted in the

creation of various test scenarios to increase companywide awareness

of newly documented procedures.

* Trained all departments on business processes, policies and procedures

to ensure companywide compliance.

Commission Analyst/Project Manager 1994 to 2003

* Managed commission updates to ensure proper payouts for field

associates.

* Participated in the implementation of new commission plans to increase

field associate satisfaction during product price changes.

* Acted as liaison between Information Technologies and Business Systems

for the maintenance of proprietary software and database.

Education

Bachelor of Arts, Public Relations and Marketing at Ashford University

Currently Enrolled

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