Customer Service Administrative Assistant

[Phone number]•[E-mail address]

[Your Name]

Andréa M. Oliver

*** * ***** ***** ******, Charlotte, NC 28262

336-***-****, ************@*****.***

Objective

I am pursuing an occupation where I can grow within the organization as well as deliver my research,

analytical, as well as presentation skills that will benefit in volume, growth, brand, and profits.

Education

University of North Carolina at Charlotte August 2009 – May 2013

Bachelor of Science, Accounting

Minor: Spanish

Cumulative GPA: 3.386

Chancellor’s List Spring 2009, Fall 2010

Dean’s List Fall 2010, Spring 2011

E xperience

T-Mobile May 2012 – November 2012

Retail Sales Associate

Develop positive customer service relationships

Make the most effective use of store displays and interactive devices for each of my customers

Build customer confidence of customers by making the store experience interactive, engaging

and reassuring

Old Navy September 2008 - Present

Sales Associate

Prioritize the assisting of customers over any other tasks

Educate customers on the benefits of Old Navy Cards

Follow all cash handling procedures per company guidelines

Reading and Elementary Education, UNC-Charlotte August 2009 – May 2011

Student Administrative Assistant

Assist students with files

Answer phone calls pertaining to department

Perform administrative and office support activities for multiple supervisors

Community Service

Relay for Life Volunteer, 2010

Contact this candidate