AUSTIN M. GRIFFIN, EMBA, CPM
****************@*****.***
Work:786-***-****
Cell:219-***-****
Career Summary
Effective CEO/COO in start-up, growth and turnaround situations. Proven
leader with full P&L experience in consumer services involving multiple
business units, brands and international operations. High energy, versatile
team leader comfortable in fast paced, rapid growth, complex, and highly
specialized corporate and outsourced environments, requiring strong
marketing and operating skills for consumer service businesses. Combines
strong work ethic, excellent organizational and communication skills, and
leadership by example approach to develop people and achieve results.
Architect of business models and strategic initiatives for cost-effective
development, aggressive growth/expansion and ongoing management, licensing
and franchising. Effective contract negotiator and labor manager.
Education
Bachelor of Science, Business Administration - Indiana University 1994
Masters in Business Administration (Executive) - University of Chicago
Magna Cum Laude 2010
Career History
Vice President, Portfolio Management - Greenstreet Partners, LLC. Miami,
FL 2010 - Present
Oversight of several areas of practice including growth for a national
portfolio of 1,700 stand-alone retail centers. Oversight of construction,
build-outs, asset management, acquisitions and dispositions, leasing
negotiations, portfolio management, strategic brand management and both
short and long-term financing. Responsibilities include $100M P&L,
operations management, dispositions and strategic analysis for a portfolio
of operations.
Reports to Chairman and presented to Board with full P&L for $800M
management contract business with $452M operating budget and $1.5B assets,
performance of $200M in EBITDA while managing and acquiring Stand alone
retail, education centers and service centers. Responsible for 20-member
team of direct reports including P&L reporting, Budgets, licensing
requirements, construction, ratio compliance, facility management, Human
Resources, IT development, and Lease negotiations.
Chief Executive Officer - Gordon Medical Group, LLC Chicago, IL
2008 to 2010
CEO of Gordon Medical Group, LLC, a holding company for different entities
consisting of Home Health Care (medical/clinical patient care), Durable
Medical Equipment (medical supply wholesale/retail & manufacturing),
Physical Therapy/Occupational Therapy (Therapy Services for Home Health
Care industry), Medical Staffing (Staffing service for Home Health Care
industry) and Real Estate holdings (Medical facilities).
Responsible for operations and finance of all companies under Gordon
Medical Group control. Direct reports include a 7-member corporate team in
Clinincal Nursing, Operations, Finance, Marketing, Technology, Human
Resources and Administration. Goal of entities to provide clinical support
and increase Census, including performance management, mentorship,
retention and recruitment. Triage corporate concerns, troubleshoot
priorities of over 100 monthly admissions. Perform monthly and quarterly
audits as a provider for CMS Medicare reimbursements for benchmarking
clinical performance and growth of holding company concerns. Credentialed
Corporate member of AAPC for oversight of Medicare reimbursements.
Leading Business Development and Private Equity Team for Prototype
Development of a new patented EP Catheter for Ablation Therapy based out of
Cardiology lab in University of Illinois-Chicago Medical School.
Consultant - Adroit Investments, Inc. (Acquisitions) Chicago, IL
2009 to Present
Leading member of Investment group building National childcare chain (K -
12) in the United States.
84 locations currently under development or acquisition in Florida, New
York, Connecticut, Texas, Oklahoma City, Las Vegas, Chicago and North
Carolina.
Oversight of all P&L reports, Budgets, curriculum, licensing requirements,
food programs, ratio compliance, facility management, Human Resources, IT
development, and Lease negotiations.
Personally located and performed all due diligence for the 84 locations for
acquisition and development.
Chief Executive Officer & President
123 Global (North America) Inc., Chicago, IL 2007 to 2008
Reported to Chairman and presented to Board with full P&L for $400M
management contract business with $252M operating budget and $400M in
assets managing and acquiring stand alone medical clinics, education
centers and service centers. Served as member on the global business
leadership/strategy team. Hand-picked by the international parent company
to establish a new stand-alone business to serve as an outsourced provider
of retail growth through acquisition, management and disposition services
to its North America holdings. Built and led a 9-member corporate team in
finance, technology, human resources and adminsitration, and established a
highly skilled 31-person team for site selection, due diligence,
construction and roll-out.
. Established an expansion services business to better manage the growth of
the parent company, and positively impact the P&L performance of a highly
regulated, multi-unit service business.
. Planned and orchestrated the expansion of 6 retail chains / brands in the
US, Canada, Japan, Australia and New Zealand with a combined 1,200
locations and $400M asset portfolio into the newly formed 123 Global
business structure.
Vice President, Real Estate
Learning Care Group, Inc., Chicago, IL 2006 to 2007
$1B+ owner/operator of 1,200 for profit child care/educational centers;
formerly a US subsidiary of the world's largest publicly traded child care
operator, A.B.C. Learning Centers, majority interest sold to Morgan
Stanley's private equity group in 2008
Promoted to head up a newly formed corporate real estate organization
following a series of acquisitions, which doubled the market footprint to
1,200 properties. Established a cohesive structure and lead a 12-member
team in facility operations, leasing and transaction management. Reported
to the CEO as a member of a 10-person executive team.
. Leveraged best practices and operational strategies, created a
collaborative work environment for geographically dispersed offices, and
established seamless processes for 2,000 lease documents and a $500M
asset portfolio.
. Established a strategic plan for the entire US market, which improved
forecasting, budgeting and control over multiple, simultaneous facilities
expansion, remodeling and conversion projects nationwide.
. Created detailed capital and investment plans and budgets for
acquisitions, construction and leasing, which received Board of Director
approval.
National Director, Real Estate
La Petite Academy, Inc., Chicago, IL 2002 to 2006
Recruited by JP Morgan to build a professional real estate management
group, and engage in proactive negotiations and portfolio management to
reduce costs of a highly leveraged company. Built and led a national real
estate department overseeing acquisitions/dispositions, development,
operations, management and leasing/sub-leasing.
. Positioned the business to achieve the best financial results in 3
decades through the realignment/development of 700+ profitable locations
generating $400M+ in revenue for a national chain.
Created a sound corporate structure, field operating environment and
vendor/contractor alliances that accelerated start up cycles as much as
40% while reducing costs 10%.
National Director of Asset Management
Coleman Group Property Services Lexington, KY 1998 to 2002
Privately held Property Management firm specializing in work-outs of
distressed commercial, multi-unit real estate
Major clients and contracts through National banks and government agencies
. Established a strategic plan for the entire US market, which improved
forecasting, budgeting and control over multiple, simultaneous facilities
expansion, remodeling and conversion projects nationwide.
. Created detailed capital and investment plans and budgets for
acquisitions, construction and leasing, which received Ownership approval
Groups and Associations:
. Alumni of the Ivy League
. Chicago Health Executives Forum
. Health Care Treasury & Finance: Revenue Cycle Management
. University of Chicago Booth School Business Health Care Group