DANIEL ZINK
***** *. ************ **** **. Unit *5 Scottsdale, AZ 85258
***********@*****.*** 623-***-**** http://www.linkedin.com/in/danjzink
EXPERIENCED TRAINING LEADER
Dynamic Seasoned Presenter Collaborative Project Manager Curriculum Development
Instructional Design DISC Certified Facilitator Seasoned Sales Coach
Adult Learning Blended Learning ADDIE Methodology
PROFESSIONAL EXPERIENCE
Regional Training Manager
Corinthian Colleges, Inc. 2011 - Present
Directly responsible for the training and development of 600 employees. Manage a team of five
Trainers who execute all aspects of training from assessment to evaluation.
Key Achievements:
• Completely redesigned onboarding process, as well as new hire curriculum, to achieve a
50% improvement in new hire ramp-up time
• Spearheaded front line and leadership development programs that have created
customized performance improvement for over 1000 employees division-wide
• Successfully led over 50 cross-functional projects that have improved business processes
in call centers nationwide
National Sales Training Manager
Genworth Financial 2010 - 2011
Responsible for needs assessment, development, facilitation and evaluation of all training
initiatives. Created dynamic sales training for both inside and outside sales professionals by
leveraging online modules, dynamic webinars and live facilitation.
Key Achievements:
• Created consultative sales process for the entire channel
• Assisted in doubling monthly sales volume from 37 to 80 units in only 60 days
• Developed web-based modules accessible asynchronously by field sales force
Director of Learning/Business Coach
Prudential Financial 2008 - 2009 (Division eliminated June 2009)
Educated and inspired over 40 wholesalers in self-branding, consultative selling and closing
functions. Identified and addressed learning gaps, and designed unique training programs with
superior ROI. Partnered with other departments for seamless on-boarding, coaching, and training.
Key Achievements:
• Enhanced the business coaching model by analyzing metrics against control groups
• Produced job aids and administered field training for sales managers
• Triggered 25% increase in wholesale production by implementing sales coaching
DANIEL ZINK Page 2
National Sales Training Manager First Franklin Financial
2005 - 2007 (Business operations ceased in December 2007)
Spearheaded and developed goal-driven training programs to improve profitability on a national
scale. Designed and led seminars and workshops for the broker community, with hundreds of
participants at each event. Identified performance gaps, recommended solutions and achieved
consensus from senior management that led to the design and launch of customized solutions.
Key Achievements:
• Drove up sales productivity by 50% in 12 months for sales professionals
• Enhanced ROI by designing training that produced quantifiable benefits
• Developed a consultative sales training program that improved sales effectiveness
National T raining Manager
N ew Century Mortgage 2003 - 2005 (Business operations ceased October 2005)
Developed and managed a team of 50 t rainers that focused on enhancing the capabilities and
sales results of brokers and sales associates across the U.S. I mplemented new policies and
systems, and led efforts to streamline and improve efficiency at all levels. Facilitated sales
p rocess and technology t raining seminars for both large and small audiences.
Key Achievements:
• Grew the training department by 100% while increasing productivity and effectiveness
• Promoted to National Training Manager within six months for displaying superior talent
• Created productivity tools that helped sales associates grow their territories
EDUCATION
Master of Science (M.S.) - Instructional Performance Technology
Boise State University – Boise, ID
Expected Date of Completion – Fall 2013
Master of Business Administration (M.B.A.)
Western International University - Phoenix, AZ
Thesis: ROI and Training Programs GPA 3.9
Bachelor of Science (B.S.) - Business Administration
State University of New York – Binghamton, NY
ASTD Certification – Learning Development and Design
Washington, D.C.