Human Resources Management

RICK FILSINGER, CHRP

*** ********** ***** ***: 519-***-****

Waterloo, Ontario, N2T 2B4 email : ***@******.***

PROFILE

An accomplished human resources professional with extensive broad based experience. Proven strengths include strategic planning, employee and labour relations, organizational development and health and safety.

PROFESSIONAL EXPERIENCE

THE WALTER FEDY PARTNERSHIP 2007-PRESENT

Manager, Human Resources

Professional Architecture, Engineering and Construction Management Consultants in the areas of institutional, commercial & industrial buildings. Worked closely with Senior Management Team to develop Human Resource policies andprograms to move Company forward.

• Mentor leadership and supervisory teams in communication and leadership skills, recommending tools to develop the next generation of partners.

• Develop, administer and monitor employee relations policy. Provide consultation, mediation and Human Resources (HR) service to partners and employees on legal and policy issues.

• Conceptualize, develop and execute recruiting and retention methodologies and systems differentiating the firm from its competition.

• Develop and implement performance management and compensation processes, contributing to a results based performance culture.

• Restructured benefit plan to boost organization’s competitive position and attract high-value employees.

• Launch new Human Resources Information System (HRIS) to better manage information and improve access and decision making.

• Develop and administer the Health & Safety program, including creation of a safety manual, documenting all Health and Safety policies, ensuring compliance with regulators.

HUMAN RESOURCES CONSULTANT 2005 – 2006

Independent Human Resources Consultant

Provided clients with a full range of human resources service, including management development, compliance issues, and recruitment and retention strategies.

LOUISIANA PACIFIC CANADA LTD, ACTON, ONTARIO 2002 - 2005

MANAGER, HUMAN RESOURCES

Manufacturer of building products for residential and commercial use. Managed HR functions at two facilities (275 employees). Member of the plant senior management team, with reporting responsibilities to the corporate office in the US.

• Mentored and fostered growth and development of site managers. Provided educational opportunities for continued performance improvement.

• Developed and implemented in-house health programs that supported both site and business safety goals which resulted in reduced accidents and a more efficient management of the return to work program.

• Created, implemented and monitored all HR processes, policies, and procedures, ensuring alignment to corporate goals.

• Developed, communicated and operationalized HR policies, procedures and processes at various sites, to assist site managers with tools to effectively manage employee relations.

• Provided site management with leadership, support and coaching in labour relations both strategically and tactically.

• Consulted with and mentored managers to ensure consistent compensation and benefit administration within all facilities.

• Developed and implemented key training and improvement efforts. Facilitated workshops on leadership and performance management, increasing managerial effectiveness.

• Led development of polices and procedure such as substance abuse prevention and testing, privacy, payroll systems and time and attendance systems for Canadian operations.

• Investigated international legislative compliance complaints. Reported results to Corporate Senior Management. The results of these investigations provided the basis for our legal positions.

PROTEXION PRODUCTS (1997) INC. 1998 - 2002

Manager, Human Resources

Manufacturer of flotation and survival wear. Member of the executive management team, leading all Human Resource functions, including negotiation and administration of collective agreement for 200 employees. Led a team of three HR specialists.

• Developed and implemented pro-active HR policies and procedures designed to facilitate a change in organizational culture, including a new recruitment and retention program.

• Participated as a key team member in the reorganization and restructure of the organization. Dealt with sensitive employee relations issues such as terminations, harassment complaints and corrective action, treating everyone with respect and dignity.

• Implemented weekly executive and staff meetings and created newsletter to update employees on Company reorganization/structuring, as well as communicating organization’s vision and objectives.

• Designed and implemented a performance management system, aligned to culture change initiatives, using a bilateral annual performance review process.

• Improved piecework pay system to a team based incentive model. Created executive compensation plans, to better align executive compensation with the market.

• Served as mediator/conciliator/coach/facilitator for and between all levels of management on employee relations issues, including conflict resolution, discipline, termination and performance management, providing a forum for resolution.

• Established Health and Safety policy/programs to raise awareness and reduce accidents. Co-Chaired Health and Safety Committee. Developed and implemented early return-to-work program.

ROCKWELL INTERNATIONAL 1995 - 1998

Human Resources Administrator

Manufacturer of suspension systems for the automobile industry. Responsible for the day-to-day operation of the HR area including administration of the benefit plans, training and health & safety. 200 hourly employees and 50 salary staff. Led a staff of four.

BABCOCK & WILCOX INDUSTRIES LTD. 1988 - 1995

Labour Relations Officer

Manufacturer of commercial fossil fuel boilers and nuclear steam generators.Managed Labour/Employee Relations including day-to-day relationship with the union. Administration of the grievance procedure up to and including arbitration. Active member of the bargaining team. 700 hourly employees and 1000 salaried staff

PROFESSIONAL DEVELOPMENT/ EDUCATION

Certified Human Resource Professional (CHRP)

Canadian Personnel Management Certificate (CPM)

General Business Courses, Wilfrid Laurier University

Mediation levels one and two - University of Waterloo

ISO/QS 9000 Training, Certified Health & Safety Member

Certified Workplace Hazardous Materials Information System Instructor (WHMIS)

COMMUNITY INVOLVEMENT

Member The Greater Kitchener-Waterloo Chamber of Commerce

Chair Person Chamber Networking Committee

Volunteer, Employment Insurance Appeals Board

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