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Sales Marketing Director, Management, Product, Call Center

Location:
Charlotte, SC
Salary:
88K
Posted:
March 08, 2013

Contact this candidate

Resume:

Michael Scott Jordan

**** ******** ****

Rock Hill, SC 29732 Phone: 803-***-****

*************@*****.***

DIRECTOR OF STRATEGIC MARKETING

Career Overview

Served 4 years in the United States Marine Corps and has successfully maintained multiple Insurance and Financial

licenses for 11 years. Utilizes all multi-line insurance licenses such as Property and Casualty, Life, Accidental, Health,

Medicare, HMO and PPO plans. Has full capability to sell, solicit and negotiate insurance business in multiple states

listed - SC, NC, GA, TN, and FL Acquired multiple top sales achievements and awards for excellence in sales

leadership and bringing new and successful cross-selling strategies to multiple Regional Agencies. Worked as a

marketing / strategic sales Consultant for a high-volume, customer-acquisition Marketing Co. Followed by rapid

achievement and incredible values were applied through working for the 39th Most Valuable start-up company in the

world where an extensive personal goal was finally achievable and in sight, Has successfully integrated a significant

amount of projects, platforms and marketing techniques that were learned overtime while working for a Performance-

based, Telemarketing and acquisition firm >> Internet marketing, Internal data analysis and geo, demo-Print

Marketing. etc. Has tremendous experience in combination print-lead design and generation, Test campaigns followed

by successful implementation. Thoroughly enjoys marketing and business ventures to a personal level, Continues to

express extreme curiosity in taking the next step in utilizing tools, skills and energy acquired while integrating ideas

into business models with huge positive success in business and personally. I am Now Actively looking for positive,

inspirational professionals to collaborate strong ideas with. My ultimate goal is to connect with the right people to

combine clear perceptual concepts and intelligent ideas to make a positive impact as a business leader in modern

technology integrations. All this can be done while helping others succeed and make a difference too.

Leadership Traits

Diverse Sales Experience, Marketing, Training, Public Speaker, Financial Advisory Seminars, Proven Sales

Conversion, Team Building, Viral Marketing Success, Diverse Lead generation, Team Leader -Call Conversion

Analysis, Top Performance in Telemarketing, Print Marketing,Demographic Market Coordination, Closing Business,

Excellent Communication Skills, Readily challenges and/or provides a solution to the ever-changing road ahead.

Maintains a universal perception to ensure accuracy in any professional recommendation. Always follows protocol as

directed in leadership roles and elaborates on successful transition.

Universal Highlights

• Extensive Experience in Marketing • Software Integration

• Research and Marketing Analyst • Genesys IVR Training

•15+ Years’ in Critical Driven Environments • SEO Management and Analysis

• Experience with Multiple CRM Programs • Lead Research in Price Per Lead Project

• Sales and Numbers Driven • Report s Transparent Intellegence

• Universal Perception • Positive Employee Motivation

• Planned/Coordinated Seminars • Strategic Sales Consultant

Acquired Accomplishments of Strategic Business Operations

• Collaborated with CEO’s to ensure efficient work flow by Algorithm Performance in IVR Technology

and SEO Campaigns

• Accountable for all Operations of Diverse Marketing Facilities, Including but not limited to specifically

tailored agenda for individuals.

• Provides multiple exit strategies in re-allocation of market funds in a time sensitive manner.

• Understands industry specific, business acquisition to generate compatible ideas for partnerships and

mergers.

• Understands Extreme Measures in Testing Strategic Cross-Sales for Pre-Determined, Marketable

Products and/or Services

• Has established a proven way to successfully re-establish referral business acquisition by laddering

industry products and services

Red Ventures LLC - Charlotte, NC / Indian Land, SC

Marketing and Sales Representative, 02/2007 - 05/2009 Developed new customer relations/sales through predictive

dialing systems tailored for permission based sales. Directly supported CMO, Dan Feldstein in managing daily

operation, work-flow for the contact-direct partnership in 2008. Managed multiple (IVR) related inbound /outbound

call-flow operations simultaneously while continuously suggesting feedback for in-house (CRM). Trial and error

telemarketing, script writing for new product sales models. Maintained consecutive above average sales and lead

conversion performance, telecommunications sales, software platform integration, IVR based knowledge training,

Properly maintained and prioritized daily tasks and projects including: call logs, appointments, training, reports and

general conduct. Daily strategic retention. Opt-in/Opt-out SEO marketing evaluation. Was able to successfully assist in

marketing a diversity of products. Acquired software platform integration feedback. Trained in development of

continuous, authorized Re-Seller Merger / Partnerships.

Senior Market Benefits LLC – Rock Hill, SC / Charlotte, NC

Managing Partner and President at Dual Insurance Marketing Agencies - 3/2003 to 11/2011/Facilitates Minimal

at Partnership Today Licensed in SC, NC, GA, TN, & FL as a Managing Partner of Senior Market Benefits LLC and

President at Logical Insurance & Financial Group LLC. Maintained Partnership at Senior Benefits Group LLC Sells

and maintains life insurance business, Long Term Care, Multiple Medicare products and Fixed Indexed Annuities on

the phone and in the field. Performance is above average with great achievement, Recruits agents, Sells hundreds of

products, managed successful teams of brokers and meets all goals required. Developed a fully functional call center

with CRM integration for accuracy while monitoring calls and revising scripts to establish better communication to

target markets. Worked directly with top executive marketing officers at National insurance corporations to establish

and generate successful sales teams, Break-Through call conversion Stats for 1st time Final Expense Life Insurance

Sales, Indemnity plans, Medicare plans, MAPD’s, Dental plans and Individual Healthcare plans.

CleanNet USA Inc. – Charlotte, NC

Regional Accounts Executive – Sales, Marketing, Account Management, Lead Generation - 1/2012 to 9/2012

Maintains existing accounts daily, Generates referral business locally and national, Productive lead conversion, Sales

quotas and deadlines are met on time. Established multiple, excellent business relationships with new accounts.

Established, consecutive on going referral business with top medical facilities in the Charlotte, NC metropolitan area.

Generated inside and outside sales for the company and hit the ground running since day 1. Developed lead generation

tools to help other employees sell. Wrote and revised call scripts for telemarketers in-house. Developed tailored

industry master proposals to save time and sell more. Deals with National property management accounts, financial

institutions and locally owned businesses on a daily basis while maintaining customer satisfaction on all accounts.

Yodle Inc. – Charlotte, NC / Austin, TX Executive Marketing/Sales/ Internet Consultant – Sales, Marketing,

Customer Service, SEO, SEM, Lead Generation 9/2012 to Present Heavy outbound sales calls to small and

medium-sized businesses nationwide offering Yodle Inc. products such as SEO, PPC, Sponsored Blend, Strategic

Keyword Analysis, Viral Web Marketing, Analytics Knowledge, Understands Algorithm Management etc., General

Internet Marketing Analyst, SEO Advertising, Sponsored Advertising, Consults Diverse Campaign Strategy, Call

Center Operations Strategy, Individual Call Volume Control, Follows Quality Assurance Guidelines, Establishes a

consistent pipeline on a daily basis via lead generation, follow up, Strategic Consulting, Identify clients’ needs and

cultivates effective sales strategies via phone and out of the office on personal time to achieve a Major Leadership

Role. Post launch follow-up, works with Account Management to ensure consistent value is delivered to the client and

potential for up sell is realized. Contributes excellent sales leadership through experience, work ethic attitude and

persistence. Consistently performs at an above average pace by multi-tasking current role in sales and marketing, yet

strives to confidently achieve a position of leadership when the opportunity presents itself. Studies diverse technology

implementation systems and analytics daily to be ready to step up to the plate in utmost confidence. Is and has been

readily prepared to make extreme changes for positive improvement when the approach presents itself.

Education

1999, 2005-2006 - York Technical College 2001-2002 - Coastal Carolina University Business Management /

Philosophy / Financial Planning / Marketing-Advertising Successfully Maintains Multiple State Insurance and

Financial Licenses Maintains Annual Required Education Successfully Started 2 Companies. Acquired 4 years

honorably in the United States Marine Corps, Maintains leadership traits, Leads by example. Actively seeks to engage

in leadership responsibilities, strategic execution, focuses to acquire more intelligence along the way. Ready to

successfully help, grow and obtain business while enjoying people who appreciate new ideas of intuitive intelligence

and perception

Personal Life and Goals

Enjoys the outdoors, exercises regularly, maintains healthy diet, has extreme passion for all music, studies philosophy /

psychology / theosophy / recent studies in pharmaceuticals vs. holistic healing / practices tai chi and qigong

Key Words

Communication, Office and Field Representation, Type 111WPM, Sales, Marketing, Client Relations, Motivation,

Executive Assistance, Microsoft Office, Viral Web Marketing, Management, Travel, Motivational, Outside Sales, Fast-

Paced Development, Critical Thinking and Problem Solving, Data Analyst, Strategic Business Development,

Computer Telephony Integration, Internet Marketing Analyst, SEO Advertising, Sponsored Advertising, Diverse

Campaign Strategy, Call Center Operations Consultant, Predictive Dialing Systems, Call Queue Control, Quality

Assurance Management, Event Planner, Universal Mindset

•Professional References Immediately Available Upon Request •



Contact this candidate