Project Manager Quality Control
Resume:
Dawn Freyermuth
***********@***.***
***********@*****.*** 410-***-**** h
CAREER SUMMARY
An award winning, energetic and creative Event Manager with 10 + years experience in
event planning and management. Manager of large, mid-size and small private events for
high profile government and military personnel. Managed event and catering teams of
50-100 personnel providing formal dining for 2,000 VIP guests including U.S.
Presidents.
PROFESSIONAL EXPERIENCE
Superior Services/EC Management 2003 –
2012
Assistant Project Manager/Special Events Manager
• Coordinated Annual Marine Ball, trained 50 personnel to complete plated service,
ordered equipment, planned set up and ensured excellent food service at the event.
• Supervised full plated service of 50 personnel.
• Planned, organized, and directed daily operations.
• Coordination of all midshipmen special events including cocktail parties for 50,
formal banquets 2,000, Admiral’s graduation parties 1,500 per event.
• Coordinated meal service for 4,500 midshipmen, over 12,000 meals.
• Trained all personal for formal events and “Etiquette” training for new plebes.
• Managed 100 employees, supervisors and hourly.
• Served as Interim Project Manager during plebe summer training.
• Coordinated tailgate parties for midshipmen, friends and families at all home “Navy”
football games.
• Responsible for daily quality control inspections.
• Office manager filing of accident reports, coordination of employee vacations, Rapid
Gate (security enrollment), employee schedules and employee orientation.
Aramark Corporation 2001 - 2003
Patient Services Manager
• Company liaison for the Johns Hopkins Geriatric Buffet Program.
• Established, updated and maintained policies and procedures to reflect facility needs.
• Implements and monitors in-service educational programs for nutrition services staff
to provide documented continuing education and training.
Dawn Freyermuth Page 2/2-443-***-**** 410-***-****
• Responsible for tray line accuracy and quality control and customer satisfaction.
• Attended monthly Resident Council, Special Needs, and Joint Practice Committee
meetings.
• Responsible for all patients nutritional needs, quality control and customer
satisfaction.
• Decorated bulletin boards, posted menus, theme desserts monthly for Geriatric
Center.
• Adopt a floor program-visiting patients and monitoring their needs and customer
satisfaction.
Thompson Hospitality 2000 -2001
Catering Director
• Coordination of all campus catering events, including coffee services for 10 to buffet
and formal dinners for 400, receptions for 50-1,200.
• Responsible for catering staff, including hiring and discipline.
• Maintained labor cost records and customer satisfaction.
• Planned and coordinated luncheon for Historical Black Colleges and Universities-
Guest of Honor Colin Powell, and President of Morgan State’s Christmas Gala.
Additional career Highlights
• Receptions for US Presidents-Ronald Regan, George H.W. Bush, William Clinton,
General Colin Powell, General Schwarzkopf and Secretary of Defense Donald
Rumsfeld
• Certificate of Appreciation for Outstanding Service and Dedication to Superior
Services Inc. as the interim project manager.
• Operations Manager at West Point Military Academy.
EDUCATION
Rockland Community College
PROFESSIONAL DEVELOPMENT
Microsoft Office-Word, Excel
Aramark Leadership Training
Maryland Serv Safe Certification
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