Customer Service Administrative Assistant

YETUNDE OMASAN OLOWU

*** ******** ****, ********, ** 08873

Phone: 732-***-****

Email: *****.*******@*****.***

OBJECTIVE : To obtain an entry level position while utilizing proven

problem solving, communication, administrative skills and public relations

experience

EDUCATION:

Rutgers, the State University of New Jersey, New Brunswick, NJ

Bachelor of Science in Labor Studies and Employment Relations, May 2012

GPA : 3.5

Dean's List, fall 2011

KEY COMPETENCIES:

Self Starter Hardworking Fast Learner

Organized

Dedicated Interpersonal Intelligent Analytical

WORK EXPERIENCE:

Rossi and Co Inc.

Administrative Assistant July 2012 - Dec

2012

. Maintain work flow and develop daily reports for smooth business

running

. Create record system for budget planning and inventory control

. Resolve administrative issues by analyzing data, identifying and

implementing solutions for business development

. Receive and process accounts payable and receivable transactions for

business operation

. Maintain professional and technical knowledge of office procedures

. Provide high-level administrative support to Human resource manager by

preparing statistical reports

. Handle information requests, credit checks, and prepare correspondence

. Manage accounts for clients and potential clients for business growth

Aldi Inc.

Customer Service Associate Nov 2010 - July

2012

. Provide excellent customer service resulting in repeat customers

. Build customer client relationships and provide support for customers

as needed

. Effectively handle sales and ensure all transactions are properly

executed

. Resolve customer issues and follow-up with management for process

improvement

. Reduce customer complaints by ensuring positive feedback on product

quality and packaging

SKILLS:

. Proficient in Microsoft Office Suite (Word, PowerPoint, Excel)

. Excellent verbal, writing, and communication skills

. Ability to understand, follow and carry out instructions perfectly

. Aptitude for independent and diverse team work

. Client and account management

Contact this candidate