Customer Service Assistant

PROFESSIONAL OBJECTIVE

To obtain a Clinical Fellowship as a speech-language pathologist working

with adults in a hospital or skilled nursing facility setting.

EDUCATION

Masters of Science in Speech-Language Pathology, anticipated graduation May

2013.

Praxis Exam passed on 12/21/2012. GPA 3.72/4.0

Miami University, Oxford, OH

Evidence Based Synthesis Review: "The Use of Memory Books to Improve

Communication Between Individuals with Moderate to Severe Alzheimer's

Dementia and their Caregivers"

Bachelors of Arts in Political Science, graduated May 2010.

With minors in Spanish, and Linguistics, GPA 3.59/4.0

University of Michigan, Ann Arbor, MI

Upper Arlington High School, class of 2005.

Graduated summa cum laude, GPA 3.89/4.0

Columbus, OH

CLINICAL EXPERIENCE

Fairfield School District, Fairfield, OH

Graduate Student Clinician, Spring Semester, 2013

. Fairfield North Elementary- I provide individual and group therapy

sessions with children in K-4th grade.

. Fairfield Freshman School- I provide individual and group therapy

sessions with adolescents in 9th grade.

. I administer norm-referenced and criterion referenced tests,

observation, and parent/client interview techniques to determine

language and speech disorders/delays as well as establish long-term

and short-term goals.

Cincinnati Children's Hospital Mason Campus, Mason, OH

Graduate Student Clinician, Fall Semester, 2012

. Provided individual therapy sessions for children ages 2-12 in the

outpatient setting.

. Gained knowledge and experience working with children with autism,

apraxia, articulation disorders, phonological disorders, language

disorders/delays, cleft lip and palate, phoneme specific nasal

emission, and cognitive delays of varying severity.

. Gained valuable teamwork experience in co-treatment sessions with

occupational therapists.

. Conducted treatment sessions with both low-tech and high-tech AAC

devices.

. Administered norm-and criterion-referenced tests, observation, and

parent/client interview techniques to determine language and speech

disorders/delays as well as establish long-term and short-term goals.

Wexner Medical Center at The Ohio State University (acute care -neurology

unit), Columbus, OH

Graduate Student Clinician, Summer Semester, 2012

. Conducted examinations using both formal and informal clinician-made

testing materials to determine diagnosis of dysphagia, aphasia,

cognitive impairments, suspected apraxia of speech, as well as short-

term goals and treatment plans for patients with diverse neurological

conditions in both the acute and chronic stages.

. Conducted treatment sessions with patients with dysphagia, aphasia,

dysarthria, apraxia, dementia, and cognitive impairment resulting from

a diverse array of etiologies.

. Observed/assisted in Modified Barium Swallow procedures and Fiberoptic

Endoscopic Evaluation of Swallowing (FEES) exams.

. Gained experience managing a full caseload in the acute care setting.

Learned to make decisions regarding patient priority and working as a

team to care for a busy caseload.

. Learned to successfully collaborate with multiple disciplines

including nursing, physicians, social workers, occupational

therapists, and physical therapists to provide best patient outcomes.

Miami University Speech and Hearing Clinic, Oxford, OH

Graduate Student Clinician, Fall/Spring Semester, 2011-2012

. Conducted diagnostic and therapy sessions with preschool/school-age

children with articulation disorders and both expressive and receptive

language delays

. Created a wide variety of innovative and client-specific materials

while using evidence based practice therapy techniques.

Miami University Stroke Group, Oxford, Ohio

Graduate Student Clinician, Fall/Spring Semesters 2011-2013

. Administered formal and informal diagnostic assessments with patients

to determine aphasia type as well as strengths, weaknesses, and

treatment goals.

. Conducted individual and group therapy sessions for patients with both

fluent and non-fluent aphasia of varying severities.

. Stroke Group mentor for first year clinicians in 2012.

Adult Day Service, Oxford, Ohio

Graduate Student Clinician, Spring Semester 2012

. Worked as part of a student team to plan and execute weekly group

therapy sessions for individuals with mild-severe dementia in an adult

day care setting.

RELATED EXPERIENCE

Graduate Assistant, Miami University

Graduate Assistant under Dr. Chip Hahn, CCC-A/SLP, Visiting Assistant

Professor at Miami University, 2011-2012 academic school year.

. Assisted in current research, prepared class materials, and graded

examinations for undergraduate Speech and Hearing Science courses.

Server/Server Trainer, Bar Louie Arena District and Bar Louie Ann Arbor

Columbus, OH. August 2010-2011

Ann Arbor, MI. June 2009-July 2010

. Learned great customer service skills, how to work in a fast paced,

high-volume environment, and work well with diverse groups of people.

Became the head waitress and server-trainer after two months of

employment winning multiple sales contests.

Intern at the Law Offices of Attorney James N. Blazek

Columbus, Ohio. May- August 2009

. Greeted clients, answered phones, and took messages, general office

assistance and support. Learned to anticipate the needs of my co-

workers, helped manage a busy office, and become a member of a

professional and successful law office.

Facilities Coordinator, Alumni Association of University of Michigan

Ann Arbor, MI. August 2007- February 2008

. Set up meeting rooms, and helped with party preparation. Coordinated

and controlled audio-visual equipment and technological needs during

university events in the Alumni Center. Learned how to work under

pressure and find creative solutions to difficult problems.

SPECIAL SKILLS AND EXPERIENCES

. Conversationally proficient Spanish speaker with a Minor from the

University of Michigan.

. Student Mentor at Miami University Stroke Group for first-year

Graduate Clinicians, 2012-2013.

. Member of the University of Michigan Women's Track and Field Team 2005-

2010. Co-Captain in 2010 indoor and outdoor seasons.

. Captain and member of Athletes in Action, a Christian campus outreach

organization at the University of Michigan

. Volunteer at the Childhood League Center- A school for developmentally

delayed children from low income families in Columbus, Ohio since 2004

. Server Trainer at Bar Louie Ann Arbor, as well as Bar Louie Arena

District August 2009-2011

HONORS AND ACTIVITIES

. Received a Graduate School Academic Achievement Assistantship for the

2011-2012 academic year.

. Received a one-year, modified, graduate assistantship from Miami

University for the 2011-2012 academic year.

. Received a total Grant-in-Aid from Miami University for the academic

2012-2013 year.

. Recipient of Michigan Out of State Outstanding Scholar Grant, 2005-

2010

. All Big Ten Academic Honors, 2006, 2007, 2008, 2009,2010

. University of Michigan Scholar Athlete 2006, 2007, 2008, 2009, 2010

. Three Time top eight finisher in the high jump at Big Ten Track and

Field Championship

Laura Mckee. MS, CCC-SLP

Speech-Language Pathologist

Fairfield City Schools

Phone: 513-***-****, Email: ********@*****.***

Current Supervisor at Fairfield City Schools, Spring, 2013

Susan Denges, MS, CCC-SLP

Speech-Language Pathologist I

Division of Speech-Language Pathology, Cincinnati Children's Hospital

Medical Center

Phone: 513-***-****, Fax: 513-***-****, Email: *****.******@*****.***

Previous supervisor at Cincinnati Children's Hospital Medical Center, Fall

2012

Nicole Wiksten, M.S., CCC-SLP

Speech-Language Pathologist

Wexner Medical Center at The Ohio State University

Voicemail: 614-***-****, Email: ******.*******@*****.***

Previous supervisor at Wexner Medical Center at The Ohio State University,

summer 2012

Chip C. Hahn, CCC-A/SLP,

Visiting Assistant Professor/Speech-Language Pathologist/Audiologist

Miami University Department of Speech Pathology and Audiology

Office: 513-***-****, Mobile: 513-***-****, Email: ******@*******.***

Previous professor, and I worked as his graduate assistant for the academic

year of 2011-2012.

Kelly Knollman-Porter, Ph.D., CCC-SLP

Professor/Speech-Language Pathologist

Miami University Department of Speech Pathology and Audiology

Office: 513-***-****, Fax:513-***-****, Email: ********@*******.***

Previous Professor and clinical supervisor at Miami University 2011-2013

Contact this candidate