Project Six Sigma

Amrita Tripathi

Raleigh, North Carolina *****. Contact no.919-***-**** (Alt number-

210-***-****) ************@*****.***

Professional Summary

With 7 years of experience in the IT and Banking/Finance industry in

Quality Assurance using Desktop, Web based and Client/Server applications

with strong business understanding knowledge of Banking/Finance. Key

expertise includes manual testing using Quality Center 10.0, 9.0, Test

Director 8.0 tools.

. Experience in developing Traceability Matrix and defect metrics report

to identify the latency and slippage of defects.

. Software Testing and Documentation, Analysis of the Business

Requirements and Software Requirements Specifications.

. Good Expertise in test management, defect tracking, and reporting tool

by using HP Quality Center and Mercury Test Director.

. Experienced in various phases of Software Life Cycle (SDLC and STLC)

. Strong expertise in MS suite like MS Word, MS Excel, MS PowerPoint and

MS Outlook.

. Expertise in QA Testing: Manual Functional Testing, UAT, IST, GUI,

Regression and Database Testing of Web based applications

. Managerial qualities - Time management, project leadership and team

work

. Coordinating Onsite-Offshore modeled projects

. Soft skills include good Leadership: offshore team lead in one of the

previous project in 'Bank of America'. Currently

. Good analytical and communication skills, problem solving, quality

ideas and ability to work independently with minimal supervision

. Successfully handled additional responsibility like; Daily, weekly

status report, Performance tracker, utilization tracker, leave tracker

and other month end activity.

Technical Skills

Operating Systems : Windows XP, 2000, Macintosh and MS-

DOS

ERP Tools/Reporting tool :

SAP(FICO) e-Ledger/BI/FIG tools, crystal 9.2

Front End Tools :

SQL, Hyperion Essbase, INSIGHT

MS-Suite : MS Word, MS Excel, MS Power Point and MS

Outlook, Visio

Defect Tracking Tools : HP Quality Center 10.0, Test

Director 8.0

Web Technologies : HTML

Professional Experience

Citibank (MODIS) - San Antonio, TX (Aug'2012 - Dec'2012)

Project Collection and Retail Banking application of Citi Bank

Role Functional QA Lead

Highlights Onsite-Offshore coordination: Handled and represented a team of

6 Team members.

Involved in the SIT and UAT Regression testing for card

collection process and giving all the deliverables for the

release

As a lead was responsible for sending Daily Status Reports to

different project stakeholders.

Tracking Test execution and defects to ensure the test and

defect repository is kept up-to-date with the updated status.

Involved in making the weekly status reports for all the

applications in the portfolio and sharing with the Manager in

the status meetings and huddle.

Developed Requirements Traceability Matrix (RTM) to track

requirements using Quality Center 10.0

Reviewing and tracking the tasks of the offshore team

Bank of America (OCT'2006 - Jan 2012)

Project FSR(Finance System Roadmap)

Role Quality Analyst/QA Test Lead:

Highlights Handled a team of 5 Tester in the project.

Requirement Analysis, Effort Estimation, Test case scripting and

review, Test execution, Defects management activities and Issue

tracking, Requirements tracing.

Performed System Integration Testing

Run trial balances in Oracle to determine correct values for SAP

BI comparison

Monitor and resolve testing issues and validate production

issues. Identify root-cause for variances and post Journal

Entries. Assist in researching and reconciling accounts for

international entities during phase three of a multi-year data

conversion project

Analyze actual variances in data through SAP utilizing tools

including Business Intelligence (BI) and Financial Interface

Gateway (FIG) in a test & production environment

Extract massive data in order to do reconciliation between

source ledger and targeted SAP ledger.

Document detailed and summary report for the Financial Systems

Roadmap Project and notify Control Room

Ownership of various releases and their timely deployment.

Comparing and validating the data in Microsoft Access Database.

Developed test strategy and test plans using business

requirements and high level functional/design documents.

Coordinated with developers and end users to determine

appropriate solutions.

Weekly/Daily touch base call initiated for discussion on process

related updates and accomplishment.

Involved in task allocation, risk management, training and KT

plans for team members.

Member of a 'Business continuity process' team and successfully

handled many trial for BCP

Responsible for assisting in the execution of the Operational

Risk Program for the Line of Business. Assists team in gathering

and organizing data that helped tracking, report and manage

internal control gap issues and mitigation plans.

- Bank of America Merrill lynch Oct 2006 - April'2010

Project Merger of Merrill Lynch with Bank of America

Role Quality Analyst

Highlights Requirement gathering and understanding the existing system;

analyze the requirement; study the impact analysis for the

enhancement.

Work closely with assigned business to ensure all requirements

are addressed

Developed and executed Test Cases based on the requirement

documents and managing it using Quality Center.

Writing and reviewing test cases based on different business

scenarios (Positive and Negative testing) and handling and

managing defects via Quality Center and Excel sheet.

QA weekly meetings, proposals for resolving the conflicts

Attended daily project calls and sharing challenges,

achievements and suggestion

Implemented Process Improvement Ideas which was highly

appreciated by line of business

Worked on six sigma project to enhanced the accuracy and reduce

the effort and time

Worked as a SME and trainer

ICICI Bank. (INDIA) (March 2005 to April 2006)

Project Web Testing

Role QA Tester

Description Responsible for weekly status updates showing the progress of

the testing effort and open issues to be resolved.

Initiated and participated in Conference Calls, Walkthroughs and

Reviews Meetings

Performed Manual Testing and Involved in Functional, Black box

and Regression Testing for UAT (User Acceptance Testing) and SIT

(System Integration Testing).

Tested and validated functionality of new screens for customized

applications.

Test results are documented using MS Word and

Maintained Excel sheets for personal tracking of the defect

Six Sigma Proficiency

Have sound knowledge of six sigma tools, methodology, LEAN, KIZEN and other

tools. I have also done various training certification for the same. Have

Completed 3 Six Sigma yellow belt Project which helped in saving vital time

of process and increased overall accuracy, which was highly appreciation by

management and Line of Business.

Reward and Recognition

. Rewarded for Best Practices shared across with Line of business. (

Bank of America)

. Pride Recognition award for good performance in assisting a

Conversion project. ( Bank of America)

. Awarded with Zeal award for 3rd Quarter in 2009( Bank of America)

. Got Gold and Platinum award for delivering outstanding performance

in 2010 and 2011. ( Bank of America)

. Got Bronze award in 2nd Quarter in 2011 for successful completion

of testing phase of release two of FSR project

Educational Credentials

. Bachelor of Commerce-University of Allahabad, INDIA (2003)

. Master of Commerce- Kanpur University, INDIA (2005)

. Pursuing MBA (Symbiosis Center Learning Institute), INDIA

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