Sales Quality Control

Marco Otero

P.O. Box **** 520-***-****

Tucson, AZ 85702 **********@***.***

Proven creative talent with demonstrated strength in producing effective advertising

commercials. Deep understanding of media relations. Leverage persuasive

communication and relationship management talents to achieve consensus across all

levels and organizational boundaries. Bilingual in Spanish and English.

PROFESSIONAL EXPERIENCE

CRG Global (Test America) 2012-Present

Consumer Product Testing Company

One of the nation’s largest and most respected consumer product testing.

Recruiter

• Assist in hiring, recruiting and training new employees.

• Collect required information from survey participants.

• Handle and prepare products for testing.

• Provide timely and accurate data information to consumers.

• Working with a diverse population of consumers in a wide range of discovery

methods: mall intercepts, pre-recruiting, attitudinal and behavior research, in-depth

interviews, internet research and surveys, panel development and management,

and custom and multi-lingual surveys.

Los Jarritos Mexican Food Inc., Tucson, AZ 2012-Present

Restaurant

Sales and Marketing Manager

• Negotiate and administer a variety of contracts including implementation of retail

sales and marketing strategies.

• Prepare and maintain the sales and marketing material and displays.

• Prepare and analyze sales reports.

• Implementation of marketing programs and promotions including local radio and

publications.

• Oversee inventory control, ordering and quality control of products.

• Develop new menu items that increased sales.

• Communicate with customers about our merchandise.

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McKay Productions, Tucson, AZ 2001-Present

Radio and Television production

Voiceover Talent

• Provide voiceover translation and commercials in English and Spanish

Elias Entertainment, Phoenix, AZ 1996-Present

Arizona based firm that develops, produces and markets major Hispanic entertainment

concerts and events throughout the southwestern United States.

Master of Ceremonies and Assistance Concert Event Coordinator

• Create & produce commercial for national and international recording artist.

• Participate as master of ceremonies in local, national and international events.

Clear Channel Communications, Tucson, AZ 2001-2012

A global media and entertainment company with nearly $6 billion in annual revenue.

Director of Hispanic Traffic Operations

Held a variety of long-term positions with Clear Channel and subsidiaries, including writing

and producing commercials and as traffic reporter for Total Traffic morning and afternoon

shows. Duties included:

• Completed, produced and reported traffic reports in English and Spanish for

Phoenix, Portland, Colorado, Bakersfield, Las Vegas and Tucson radio stations.

Production Director

• Coordinated with sales team to create and advise clients on various aspects of

advertising.

• Assisted sales personnel with the tasks of writing, producing and editing

commercials for potential clients in automotive, food and beverage and retail

sales.

• Prepared promotion content in Spanish and English.

• Created, produced, directed, edited and translated promotional content for

programming in both English and Spanish.

• Supervised a production team and student interns.

• Completed quality control of all content produced.

• Comprehensive knowledge of developing and producing broadcast media,

particularly radio.

• Worked closely with Traffic department to complete program logs for assigned

program periods to secure appropriate recordings and written materials for public

informational announcements, promotional announcements.

• Collaborated with other departments on special projects for promotional and

production needs.

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• Pre-recorded of materials from external network sources for future broadcast and

use of sound recording and music editing software.

• Played the role of a back-up newscaster for network news programs.

• Participated in promotional and station development functions.

• Participated in live interviews, on-air fundraising shifts and public event

appearances.

• Assisted radio show producer in developing ideas for shows. Performed

responsibilities of conducting studio and phone interviews.

Education

Bachelor of Arts

Universidad de Sonora

Hermosillo, Sonora México

Professional Development

Instituto Nacional de Bellas Artes

Voice and Directing Fundamentals

Technical Skills

• Marketing/Sales SAW Pro Pro Tools MS Office

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