Customer Service Human Resources
Resume:
Michelet Paul
Lehigh Acres, FL **971
*********@*******.***
OBJECTIVE: An aspiring team worker, hard working and dedicated professional who wants to meet the challenges posed in the industry and to contribute towards the growth of the organization along with self-motivation.
QUALIFICATIONS and Skills:
Finance/Accounting.
Bank accounting
Cash advance
check cashing
wire transfer
Money order
safe keeping
Video editing/HD
Title 31,SARC Base Training,Responsible Gaming, casino management, money handling.
Repair and Working with advanced technologies and equipment for counting Sorting
Cummins Allison and Toshiba.
Slot Machine Minor repair to complete “Grade-1”restorations
Security Supervisor/Body Guard
Valid Kansas Racing and Gaming Commission (KRGC) license
Kansas Private Investigator License.
Excellent communications and customer service.
EMPLOYMENT: (I open this state owned casinos year 2011)
Kansas Star Casino
777 Kansas Star Drive Mulvane, KS 67110
Ph:316-***-****
Position: Soft count Manager
November 2011 to January 2013
Responsible for selecting, scheduling, directing, training and developing staff. Overall responsible for removal of cash boxes and proper counting of bills and vouchers from gaming device bill acceptors. Ensures proper safety training, safe working practices and compliance with all department and company policies, procedures, internal controls and government regulations.
EMPLOYMENT: (I open this state owned casinos year 20009)
Boot hill Casino
4000 W Comanche St Dodge City, KS 67801
OCT 2009 to 2011
Position: Soft count Supervisor
Responsible for daily reports, Oversees all operations of Count Room including sorting minor repairs and maintenance of soft count equipment.
counting and recording content of game drop boxes, bill changers and currency drop boxes according to set procedures.
Mohegan Sun Casino 2002-2007
1 Mohegan Sun Blvd
Uncasville, CT 06382
Position: High limit Cage Cashier
Duties: Follow all gaming regulations
Prepare reports, including assignment of company funds and recording of department revenues. Inventory the man bank, wire transfer, cash advance and more
US Coast Guard Academy 2004-2006
31 Mohegan Avenue New London CT 06320-8103
860-***-**** New London, Ct 06320
Year: 2004 to 2006
Position: Security Supervisor
Duties:
Schedules security personnel to cover designated facilities and shifts.
Patrols assigned areas on foot or car, checking for fires, vandalism, suspicious activity or persons or safety/fire hazards.
Investigates and/or reports hazards and unusual or suspicious circumstances to the police unit for correction or follow-up actions
Thomas Security Company 1994 to 2001
Position: Security supervisor
Conducting their training and taking care of administrative issues
Reviews reports from subordinates for completeness and activity needing follow-up; provides written and oral reports to Managers.
- Detains trespassers or law violators on-site until arrival of law enforcement officer.
- Responds to alarms and dispatched calls; decides what actions to take based on situation, facts known and position limitations
EXPECTED RESULTS
: Operate as a clerk in a regular office environment
: Positive attitude, motivation and skills to perform in any type of organization
Requiring: clerical or office I am very friendly and pleasant to all guests including
Difficult guests.
SPECIAL SKILLS AND COMPETENCIES:
Excellent communications and customer service
Visual Basic 6.0, Linux, Microsoft Office, Windows XP, Windows Server 2003, Wide Area Network
Certificate:
Title31, Suspicious Activity Report By casino SARC Base Training
Responsible Alcohol serving:
Responsible Gaming Class 1,2 and 3
Casino Operation Level 2 and 3
CONTENT
: General office procedures
: Working with data
: Customer service
: Typing
: Working with data and numbers
: Handling inventory
: Telephone skills and etiquette
: Receptionist
: Work conduct and performance
: Dressing for business
: Operate standard office equipment
: Working under stress
EDUCATION:
Associate of criminal justice
Compass Point institute
Year:2009 to 2011
World Star Video Productions in Florida
Scriptwriter/ Video graph/community TV Host
2004/2006
Southwest Florida Security & Investigation
Fort Myers, FL
Class D Security Year 2008
Compass point Investigation Florida
Business of Private Investigation year 2010
Booth Hill casino Dodge City Kansas
Human resources business training customer service class
2009/ 2010
High Tech Electronic satellite TV 2003-2004
Ware house. Importers, exporter’s satellite dish installation
Reference:
Bruce Defren
Company: United State Coast Guard Academy
Address: New London Ct 06360
PH:860-***-****
E. Joe York
Company: Kansas Racing Gaming Commission
Address: Mulvane Kansas
Ph:316-***-****
Tom Parson
Company: Kansas Star Casino
Address: Mulvane Kansas
Ph: 901-***-****
Contact this candidate