Office Life Insurance

Lisa Padgett

***-** ***** ****** ******, NY *****

*******@***.*** 718-***-****

SUMMARY

OFFICE SERVICE SPECIALIST with extensive experience in the Facilities

Services environment. Proven expertise in office and corporate event

planning. Strengths include customer and vendor relationships, organization

and communication skills. Effective professional who draws on a broad base

of experience and knowledge to provide services to improve processes and

exceed customer expectations. Flexible to perform in a self directed

environment and as a member of a team.

EMPLOYMENT EXPERIENCE

INC DESIGN, New York, NY

Feb. 2012 - Present

Receptionist/Office Assistant

. Greet guests at main reception area

. Answer phones, process calls to correct office extensions and take

messages

. Responsible for purchasing of all office supplies and maintenance of

supply closet

. Handles all incoming/outgoing mail - FedEx, UPS and USPS

. Set up conference room for meetings (catering and AV equipment)

. Proofread all print work before being sent to clients

NATIONAL INCOME LIFE INSURANCE COMPANY, Flushing, NY

Aug. 2010 - Dec. 2010

Licensed Life/Health Insurance Agent

Duties included providing Life Insurance coverage for families by giving in-

home presentations. Assisted with filling out life insurance forms and

explaining various coverage options.

ACCENTURE, New York, NY June 1998- Aug 2009

Jan. 2003 - Aug. 2009

Meeting and Events Coordinator

Coordinated all activities and logistics related to events held on site.

Established conference room set-up, catering needs, audio visual

requirements, budget management and additional services to ensure the most

cost-effective meeting arrangements.

. Organized Board of Directors / Shareholders meetings, arranged staff

holiday parties, managed office Health and Technology Fairs and office

meetings, delivering beneficial value to participants, employee

productivity and wellness

. Improved new hire integration by conducting monthly Facilities and

Services orientation presentation, focusing on office policies,

processes and corporate values. Increased awareness of office services

available to new employees

. Served as liaison with Facilities Director on new office floor

renovations by providing temporary office space for 100+ employees and

visitors with limited space inventory. Created a productive and

positive work environment

. Managed corporate card and catering budget for on site events.

Reconciled account statements and saved company $10,000 in outstanding

catering billing annually.

. Maintained positive relationships with clients by creating custom

menus for events and conducting food tastings

. Consistently provided superior service, by developing and implementing

customer satisfaction surveys to ensure the level of service exceeded

the customer expectations

. Reserved office space, conference rooms and Telepresence using EMS

reservation system

June 1998 - Dec. 2002

Service Coordinator and Switchboard Operator

. Greeted guests and employees at main reception desk. Reserved

office/meeting space as per customers needs and escorted them to their

spaces

. Maintained and stocked offices, meeting rooms and common areas with

office supplies

. Point of contact for office requests including issuing of security

badges

. Lead operator for busy switchboard (PBX Console), answering 100+ calls

daily and answering general inquiries and connecting to the correct

parties

EDUCATION

Adult Education / Micro processing, Baruch College, New York, NY

Operations and Supervision Management, American Institute of Banking, New

York, NY

Diploma, Bayside High School, Bayside, NY

Certified Proofreader

COMPUTER SKILLS

Proficient in Microsoft Word, Excel and PowerPoint

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