Customer Service Assistant
Resume:
Michelle Berry
Swinton
Profile
I am an outgoing and confident individual who likes a challenge. In
previous jobs I have worked both as an individual and as part of a team. I
am punctual and have an excellent attendance record. I also have the
initiative to work on my own and to make decisions on the spot if needed. I
like being set a challenge and being able to complete it successfully. In
previous jobs I have worked hard to achieve both personal targets and team
targets successfully.
Work Experience
RMS
Pick packer
2012
My job here was to open large boxes, make up new boxes and pack children's
toys into the new boxes by the amount that have been ordered and stack them
orderly on pallets ready for being sent out. Also other general warehouse
tasks.
St Ambrose Barlows
June11-Oct11
Teaching Assistant
Whilst working at St Ambrose I was working with children between the ages
of 11-16. Teaching and talking to them about Judo.
St Charles Primary School
Jan10-Dec10
Voluntary Teaching Assistant
Here I was a voluntary teaching assistant one day a week. I was also a play
worker in an after school club. During this role my duties including
providing entertainment for children in the playground, helping to provide
snacks and towards the end of a shift tidying up and setting up for the
next school day. In the class room I enjoyed seeing the children happy and
develop their skills which rewarded me as I knew I was doing my job
correctly. Also the children felt they could come to me with confidence if
they had a problem or needed help. By assisting the teacher I developed
different ways of connecting to each child's individual needs and I learnt
new skills and ways to enhance the children's learning.
LBM
Jan07-Jul07
Customer Service Advisor
This role was based in a busy call centre, My duties were to phone existing
customers to offer them new products and to update their current mobile
phone settings. This involved working on my own and as part of a team
reaching targets on sales as well as customer service.
Argos
Jun06-Dec06
General Assistant
This role took place in a retail shop in the city centre. Duties involved
face to face customer service and handling money. Using the tills.
The Robin Hood
Sept06-Jun06
Waitress
This was my fist job since leaving school/college and was a waitress in a
food selling pub. My job involved taking food and drink orders, handling
money and serving the food to customers.
Skills
. Excellent communications skills
. Highly motivated
. Self motivated
. Able to build good working relationships
. Organised and methodical
. Good team player
. Computer Literate
. Excellent Customer Service Skills
Education
Moorside High School
1999-2004
6 GCSE'S
Including English & Maths
Eccles College
2004-2006
AS Psychology D
IT PASS
National B-Tec Diploma level 3 Travel and Tourism DISTINCTION
NVQ level 2 Child Care Learning and Development
Other Information
Full Driving Licence
Interest
I like to spend time on computers using Excel and Microsoft as well as surf
the internet. I also like socialising with friends and keeping fit by
participating in sports such as football and judo, where I represented
Great Britain and qualified as a level 2 coach. I also enjoy learning new
skills.
Contact this candidate