Customer Service Medical

Location:

Posted:

March 09, 2013

Patricia McCoy

********@*****.***

Objective To find a challenging and rewarding career utilizing my

education and experience in the medical field and in

customer service.

Experience Server 01/99 - 10/11

Frank & Shirley' Restaurant Pittsburgh, PA

Prepared checks that itemize and total meal costs and

sales taxes.

Checked with customers to ensure that they are enjoying

their meals and take action to correct any

problems.

Collected payments from customers.

Informed customers of daily specials.

Wrote patrons' food orders on order slips, memorized

orders, or entered orders into computers for

transmittal to kitchen staff.

Presented menus to patrons and answer questions about menu

items, making recommendations upon request.

Medical Secretary 2/08 - 4/11

UPMC Pittsburgh, PA

Obtained medical billing authorizations for practice using

EPIC software

Completed insurance and other claim forms.

Compiled and recorded medical charts, reports, and

correspondence using personal computer.

Maintained medical records, technical library and

correspondence files.

Scheduled and confirmed patient appointments

Received and routed messages and documents such as

laboratory results to appropriate staff.

Answered telephones, and directed calls to appropriate

staff.

Education University of Phoenix

Associate of Arts in Business

Expected Graduation 2014

Median School of Allied Health Careers

Medical Assistant Diploma

Graduated in May 1990